Audi Cincinnati East

The service was prompt, the agent was friendly and provided details about service completed. Waited for car and had a desk to work at in an uncrowned space provided details about service completed. Waited for car and had a desk to work at in an uncrowned space More

Chris and the team at Audi Cincinnati East always take good care of me and my car good care of me and my car More

First time working with Kyle. Very pleased. Communication throughout the process and once complete was great. Only caveat is with regards to the service video made available; if it does not Communication throughout the process and once complete was great. Only caveat is with regards to the service video made available; if it does not show the parts or area requiring service it is not very useful More

The technicians at Audi know their stuff. I feel they help me maintain the value of my Q5 and make reasonable recommendations for how to get the full life out of my car. help me maintain the value of my Q5 and make reasonable recommendations for how to get the full life out of my car. More

Car advertised I was interested in was not sellable due to a recall. I tried to follow up several times to get a status and the only replies were automated responses asking if I needed information. Car is to a recall. I tried to follow up several times to get a status and the only replies were automated responses asking if I needed information. Car is still advertised but I never did get a reply if car was ready. I am still looking and I guess they may or may not contact me. In fairness, other dealers have been unresponsive in inquiries made through these car listing services. They must be set up to send automated replies but then not much after. More

Chris and his team always go above and beyond.5+++ Chris and his team always go above and beyond. 5+++ Stars. We will continue to be a customer of Beechmont Audi’s sales and service. Chris and his team always go above and beyond. 5+++ Stars. We will continue to be a customer of Beechmont Audi’s sales and service. More

Fast, friendly, detailed service. Chrir r kept me informed the entire day of what needed to be done on my A3. Told me the price and I was very pleased informed the entire day of what needed to be done on my A3. Told me the price and I was very pleased More

I would highly recommend avoiding this dealer at all costs. Scheduling a simple service out of town for my 2020 Audi was unacceptable… after the scheduler hung up on me (on accident) I made an attempt t costs. Scheduling a simple service out of town for my 2020 Audi was unacceptable… after the scheduler hung up on me (on accident) I made an attempt to reconnect with reception… what an attitude! She said “all service advisors talking to actual customers”…what am I? She went on to say all she can do is leave my name and number. Her tonality and mockery was uncalled for. There was not an ounce of genuinity. If you hire individuals that unprofessional I must assume it’s like that at any of your dealerships… Porsche / Volvo of the Village… Maserati… Alfa… count me out. I’m going to Audi Dayton. More

I was scheduled to bring my Audi A5 in for an oil change. The mileage was very close to the next 10,000 mile checkup and I was asked by Chris if I wanted to do that and avoid paying for the oil change since The mileage was very close to the next 10,000 mile checkup and I was asked by Chris if I wanted to do that and avoid paying for the oil change since it was included in the checkup. Thanks to Audi for suggesting this and completing the work ahead of schedule. More