Audi Cincinnati East

Great service department! Chris, my service advisor, is so friendly and always explains exactly what to expect. Thanks! Chris, my service advisor, is so friendly and always explains exactly what to expect. Thanks! More

Excellent in detail service! !! Amazing accuracy on needed immediately maintenance replacement parts. The dealership was spacious and clean. !! Amazing accuracy on needed immediately maintenance replacement parts. The dealership was spacious and clean. More

I always receive the best customer service from Audi East! And when available I receive a loaner vehicle . East! And when available I receive a loaner vehicle . More

Chris, Kyle, and Bob each approach(ed) my service needs with consistency and clarity each time I visit. My most recent service was no exception - Chris went above & beyond to ensure the necessary work w with consistency and clarity each time I visit. My most recent service was no exception - Chris went above & beyond to ensure the necessary work was clear and put me in a service loaner immediately when he saw that the work wouldn’t be completed in time. That, and the fact the technician (I wish I knew his name!) went out of his way to resolve a simple, previous issue that was causing me a headache, definitely places this service experience in the *6* star category… now, if only your parts & labor rates didn’t require a second mortgage! More

This service department is always a pleasure to deal with. Feel very welcomed as a woman coming in for service with. Feel very welcomed as a woman coming in for service More

Chris had us in and out same day for new tires and an alignment. It was a very positive experience overall. alignment. It was a very positive experience overall. More

Bob was my service rep today for service and was kind and attentive from the moment I drove into the garage. He verified my requests and was eager to ensure my car was in great shape for my travels down sou attentive from the moment I drove into the garage. He verified my requests and was eager to ensure my car was in great shape for my travels down south. My service technician walked me through what he reviewed on the car in the video and was clear it was an all green for go. Thanks again for a terrific service experience! More

Service was completed as promised. Service guys are outstanding in terms friendliness, communication and helpfulness Service guys are outstanding in terms friendliness, communication and helpfulness More

Always have a wonderful experience at Audi Cincinnati East! Professional, knowledgeable, and gets everything done as timely as possible. East! Professional, knowledgeable, and gets everything done as timely as possible. More

Outstanding service team, excellent work as always, Bob went out of his way to help me with my car problems as fast as possible. Exceptional professionalism in all aspects. I have been with this dealership went out of his way to help me with my car problems as fast as possible. Exceptional professionalism in all aspects. I have been with this dealership and this team for ten years now, and will not think of going anywhere else, and am certainly recommending the dealership to others. More