Audi Cincinnati East

Excellent service including explanation of work and costs; good offer on available coupons and specials. costs; good offer on available coupons and specials. More

Great service and communication. Night drop off was easy. My car was ready and waiting when I came to pick it up. Night drop off was easy. My car was ready and waiting when I came to pick it up. More

Excellent customer service! Kyle always goes above and beyond. Got me in and out quicker than expected. The only Audi dealership to use for sales and service in Cincinnati. Kyle always goes above and beyond. Got me in and out quicker than expected. The only Audi dealership to use for sales and service in Cincinnati. More

Excellent customer service and great communication. They are very thorough and did a great job! They are very thorough and did a great job! More

I went in for an oil change and inspection. I came in at 10:30am and was told my car would be ready around 12-12:15 pm. After that time Chris my representative came and explained some things to I came in at 10:30am and was told my car would be ready around 12-12:15 pm. After that time Chris my representative came and explained some things to me, and then said they didn’t do the oil change yet. He then told me that it was going to be a delay since he told the technician to go ahead on lunch. So i waited all the way until 2:30, in total 4 hours just for an oil change. I had some where to be and this caused me to be late. The time estimate was way off and I felt was unproductive. More

Great service from Kyle. Predicted time was spot on, allowed me to wait for the service so I could get the car in before a loaner was available. Predicted time was spot on, allowed me to wait for the service so I could get the car in before a loaner was available. More

The waiting experience could use improvement. No refreshments, no coffee, etc. Other luxury dealerships offer these amenites. No refreshments, no coffee, etc. Other luxury dealerships offer these amenites. More

Easy to make appointment. Dealer had loaner care there when I arrived and I was quick in and out. Service completed same day. Great experience!! Dealer had loaner care there when I arrived and I was quick in and out. Service completed same day. Great experience!! More

Great service from Bob. Clear explanation of additional work needed and prompt as promised timing. Clear explanation of additional work needed and prompt as promised timing. More

Great service! The service department is very helpful and kept me informed of my vehicle’s needs The service department is very helpful and kept me informed of my vehicle’s needs More