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Audi Chicago

Chicago, IL

Overview
Reviews
4.6
975 Reviews
Call Dealership (312) 635-7036
View Awards

1523 W. North Avenue

Chicago, IL

60642

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Showing 975 reviews

December 04, 2021

Excellent service and top both have assistance from crew member Andrew. And the 2021 A5 loaner was boss level More

by Sun like shine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Dec 05, 2021 -

Audi Chicago responded

Hello there! Our team at Fletcher Jones Audi are truly flattered to read your generous 5 star review regarding your recent service visit with us! We are honored to have your business and are excited to share your amazing feedback with Andrew! Please don't hesitate to reach out to us should you have any questions or Audi needs! All the best, Your friends and family at Fletcher Jones Audi

December 02, 2021

Clean and Super fast service. Very attentive staff was very pleased with the service. Yup More

by samuelaponte73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Dec 05, 2021 -

Audi Chicago responded

Hi Samuel, Thank you for allowing our team at Fletcher Jones Audi the opportunity to earn your business! We couldn't be more pleased to hear about your recent service! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Take care, Your friends and family Fletcher Jones Audi

December 01, 2021

Great service and communication with Service Advisor. Will definitely recommend to friends and family on their Audi needs. More

by hc76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Servando López
Report | Print
Dec 02, 2021 -

Audi Chicago responded

Hello! Thank you for allowing our team at Fletcher Jones Audi the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Take care, Your friends and family at Fletcher Jones Audi

December 01, 2021

Every time I go for service , thats what I get, service. I have never been so glad i bought this car from FJ. I recommend FJ to everyone who needs a car. More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille, Jared Chaimukda, Andrew Berk, Eric Ponce, David Bonilla
Report | Print
Dec 02, 2021 -

Audi Chicago responded

Hi Jerry! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that our service team has taken great care of you during every visit! Thank you for your business and the opportunity to serve you. Best, Your friends and family at Fletcher Jones Audi

December 01, 2021

Tony P. is why I drive an Audi. I opted to stay with Audi for a 2nd round because I value the knowledgeable service I get @ Fletcher Jones w/Tony P. Thanks! More

by Niki P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Prusak
Report | Print
Dec 02, 2021 -

Audi Chicago responded

Hi Niki! It was truly a pleasure to read about your experience with our service team, especially your kind compliments towards Tony! It is amazing to know of the level of service he offers while attending to the needs of your vehicle. All of us at Fletcher Jones Audi are grateful to have earned your business and look forward to welcoming you back! All the best, Your friends and family at Fletcher Jones Audi

December 01, 2021

Great service. Tim Mettille is terrific. Great communication. Went above and beyond to take care of everything. Thanks, Tim. More

by rellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Report | Print
Dec 02, 2021 -

Audi Chicago responded

Hello Rellis, Thank you so much for taking the time to leave us such a wonderful review. We are pleased to hear about the great experience you received from Tim Mettille. Our entire service team is truly grateful for your business and the opportunity to serve you! We look forward to welcoming you back during your next scheduled service interval. Take care, Your friends and family at Fletcher Jones Audi

November 28, 2021

Very satisfied with routine service experience. Would recommend service department to other Audi owners for maintenance. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ponce
Report | Print
Nov 30, 2021 -

Audi Chicago responded

Hi Matt! Thank you for allowing our service team the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Please don't hesitate to contact us should you have any questions or concerns! All the best, Your friends and family at Fletcher Jones Audi

November 28, 2021

Andrew Berk was great. He was not only courteous and friendly but was extremely helpful and provided exceptional service. More

by Darbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Nov 30, 2021 -

Audi Chicago responded

Hello Darbar, Thank you so much for taking the time to leave us such a wonderful review. We are so pleased to hear about the helpful and friendly service you have received from Andrew Berk. We are excited to pass along the compliments to him and we look forward to continue assisting you with all of your Audi service needs. Take care, Your friends and family at Fletcher Jones Audi

November 25, 2021

Matthew Bjorgo was great, very upfront about everything. We were lucky that there was a vehicle that suited our needs. Strange to see showroom empty. More

by roberta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bjorgo
Report | Print
Nov 30, 2021 -

Audi Chicago responded

Hello Roberto, Your genuine feedback means the world to us and we couldn't be more grateful for your kind sediments for Matthew Bjorgo! The car buying market has become a unique environment and our team appreciates the opportunity to work with you during your quest for a new Audi. We want to wish a big congratulations on your purchase and hope you enjoy every mile! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador Kim.camargo@fletcherjones.com

November 22, 2021

Fletcher Jones Audi provides outstanding customer service!!! They always get us in on a timely basis. More

by Missangelgrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Nov 23, 2021 -

Audi Chicago responded

Hello there! We truly appreciate your genuine compliments and we are so pleased to have you as one of our values guests. We strive to provide excellent customer service to all of guests and hearing that we have delivered, means the world to us. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Audi

Nov 23, 2021 -

Missangelgrn responded

Awesome service as usual when I come to Audi…Thanks Erick!

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