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Audi Charlotte - Service Center

Matthews, NC

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98 Reviews

98 Reviews of Audi Charlotte - Service Center

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October 08, 2010

I have taken my 2006 audi a4 to audi of chlt for a few years now, and they continue to impress me with their workmanship, professionalism, and most of all, their honesty. Here are a couple examples. Up More

by juan0570
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kenny, service manager
October 06, 2010

Kyle and CJ greeted me as I exited my car. Both were extreamely nice and showed great customer service. I was called promtly after they diagnosed the problem and got me back on the road. Car was clean More

by uncwbuckeye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle and CJ Porter
October 06, 2010

Kenny is amazing! He is ALWAYS honest with me about repairs and maintenance. I would buy another Audi from this dealership because I know that the service team is great. Kenny always fits me right in w More

by traceya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny in the Service department
September 30, 2010

The service reps go out of their way to be friendly and helpful. CJ (the service porter), who gave me a lift to work and then back to the dealership, was awesome - friendly, got me to work quickly and eve More

by mckinziew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenn Hooker, CJ (Service Porter)
September 30, 2010

I've bought two (2) Audi's from these guys. They do a great job. I had a short amount of time to get some work done on my A8. They were able to get me into the shop, get the work done in an hour and ge More

by dcline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenn Hooker
September 25, 2010

When I first got there I was directed to the service department to Irwin and he knew exactly who I was and what I was there for. They took the keys and started to work promptly. As I was browsing I met More

by exoticcaraddict
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ, Irwin, Lesley
September 23, 2010

Irwin is always such a help to me when I go into have my car serviced. This visit was a situation where my check engine light went on unexpectedly over a weekend. I just showed up on Monday morning really More

by reneamathews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irwin Pinion and all the other service guys as well.
August 19, 2010

The 100 percent best dealership and service department EVER!!!!!! We have owned many audi's for over ten years and have NEVER had bad service in any area of this dealership. Polite, Professional and they More

by sally wrenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken, Kenny Blackwelder
August 12, 2010

I find the service staff always courteous and prompt. Work is always done on time. Technicians are highly skilled and knowledgeable. If there is ever an issue they are always quick to address it. The Ser More

by Jrjesso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Blackwelder, Kenny Blackwelder
August 09, 2010

Aside from the quality and performance of the Audi product itself, it’s equally important to recognize the first-class customer service of Audi of Charlotte’s service department. The entire service s More

by Plonker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Blackwelder-Irwin Pinion, Kenny Blackwelder, Ernesto Bonita
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