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Audi Charlotte - Service Center

Matthews, NC

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98 Reviews

98 Reviews of Audi Charlotte - Service Center

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January 03, 2011

We have been pleased with our Audi and the service we receive at this dealership since the day we purchased the car in 2006. When you call to set up an appointment we are treated politely and profession More

by RLeaycraft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irwin & CJ, Ernesto Bonita, Martin Bradshaw
December 14, 2010

My first trip to Audi of Charltte... Went in to My first trip to Audi of Charltte... Went in to purchase a replacement cup holder for my A4... Kenny was nice enough to say that once I rec'd the p More

by Bkniegge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Blackwelder
December 10, 2010

My tire pressure warning came on in my car so I took it into the dealership. I arrived and was greeted immediately. I let them know my issue and was they took me in right away. Service was quick and easy e More

by thebabyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
C.J.
November 29, 2010

My first experience with Audi of Charlotte was a fairly pleasant one. I found a reasonable price on what was to be my first luxury vehicle amd the buying process wasn't unpleasant other than an error with More

by mtuck34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenn Hooker
November 19, 2010

great group of people location is a bit tough as it is great group of people location is a bit tough as it is far down E Independence Blvd for those who live up near the city of Charlotte Audi has a grea More

by mmmlll
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ and Walter
November 17, 2010

Called the dealership around lunchtime because my A4 was having difficulty starting. They were able to fit me in immediately and they fixed the problem that afternoon! Very courteous, professional and helpf More

by ghinrichs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department, CJ
November 16, 2010

Irwin and CJ were both friendly, professional and attentive to my needs on this visit. I brought my car in as a follow-up (i.e., picking up and installing a defective cargo cover). Since the previo More

by mchaneyj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irwin Pinion, CJ (Service Porter)
November 13, 2010

I am new to the Audi vehicle ownership (2006 S4 cabrio 4.2). Visited dealer and left car for service issue. Was requested that I leave the car there and was offered a ride to my residence. A very pleasant More

by Brinzey
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
CJ
October 21, 2010

Very friendly, especially CJ when I returned the loaner car. Quick checkout. They did initially charge me for rotating the tires when free rotation was included since I purchased the tires from them. Th More

by shambrig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ and Irwin
October 15, 2010

Without a doubt, the best service team I have EVER met. Would recommend to anyone, as salesman come and go, but the people in the service team are the real "salesman". Have purchased multiple vehicles f More

by ridgwayjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny, Ken & Irwin