Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience buying my 2017 Audi A7. I had my sights set on an A7, but ultimately test drove an A6 because I didn't think I could get the A7 at a comfortable price point. I liked the A6, I had my sights set on an A7, but ultimately test drove an A6 because I didn't think I could get the A7 at a comfortable price point. I liked the A6, but it just wasn't what I was looking for. I was on my way out the door to the Mercedes dealership (which I've always driven) when Tony stopped me and told me to come back inside and let him take another shot. About 90 minutes later, I drove off in my 2017 A7. Tony's efforts broke a longstanding relationship with Mercedes, and he did something I didn't think was possible. Peppi guided us step-by-step through the paperwork and explained very clearly everything we were signing. He made it his top priority to get us out quickly and painlessly. Kyle set up the in-car WiFi, SiriusXM, and Bluetooth. Kyle saved me a ton of time and told me to just drop by if I ever had questions. I don't see myself going back to Mercedes after this experience. Great car, great price, and outstanding service. More
Tony was an amazing help in getting our Q5 lease Tony (salesman) was amazing help, very knowledgable and helpful and never made us feel pressured or like we were being "sold". Kyle the tech aid was v Tony (salesman) was amazing help, very knowledgable and helpful and never made us feel pressured or like we were being "sold". Kyle the tech aid was very helpful and accommodating in helping us learn everything and get it all set up. They made it a great (leasing) buying experience More
Bought my 2017 Audi TT Roadster The dealership was very friendly, cooperative and caring with their customers. We were introduced to the amazing world of AUDI by the very well infor The dealership was very friendly, cooperative and caring with their customers. We were introduced to the amazing world of AUDI by the very well informed Audi Specialist, Chris DeRoss. He explained all the details and helped us place an order for custom-built vehicle to suit our needs. The paperwork and delivery were all handled in the smoothest manner possible. I would certainly recommend this dealership to anybody in need of an Audi. More
Audi A3 Purchase This is our first Audi vehicle and after doing extensive research we selected the A3, the entire staff at the dealership were extremely friendly and e This is our first Audi vehicle and after doing extensive research we selected the A3, the entire staff at the dealership were extremely friendly and easy to work with. We love our new A3. More
Purchase of vehicle and work done on old vehicle Walter was warm, kind and very knowledgeable regarding the Audi I chose. Not only that, but he and his team worked in repairs of older vehicle and wen Walter was warm, kind and very knowledgeable regarding the Audi I chose. Not only that, but he and his team worked in repairs of older vehicle and went above and beyond to have these repairs done in a timely manner at what is undoubtedly a very hectic time of year. Not only did they see to the needed repairs, but they exceeded expectations with cosmetic repairs and detailing! Awesome service Walter and service department!! More
Very good Calm environment Knowledgeable sales and technical crew Meeting with finance and completion of paper work could have been faster Over all happy Calm environment Knowledgeable sales and technical crew Meeting with finance and completion of paper work could have been faster Over all happy and would return for additional needs More
Great experience, fair negotiations! Carlos Sunsin and the team at Audi of Charlotte was great to work with. Ended up with the vehicle I wanted on the terms I wanted. Peppi Bonocore was Carlos Sunsin and the team at Audi of Charlotte was great to work with. Ended up with the vehicle I wanted on the terms I wanted. Peppi Bonocore was great to work with on finalizing the paperwork. Not high pressure, offered to let me take the car home. Beautiful show room with a welcoming feeling from all associates. The associates that helped me learn about how to use the car were fantastic as well. One of them even downloaded some popular songs into my library, which I have enjoyed having access to. More
Purchase of Q5 Delaership was very helpful during hectic period over the holidays. Everyone was curtious. I was able to look at several different models in order t Delaership was very helpful during hectic period over the holidays. Everyone was curtious. I was able to look at several different models in order to make my decision. I did not feel any pressure in the sales process which I really appreciated. More
Great Experience Although I decided to purchase another brand of vehicle, I will say the experience with Erlan was top notch. I was very impressed with the whole proce Although I decided to purchase another brand of vehicle, I will say the experience with Erlan was top notch. I was very impressed with the whole process. Erlan was the most informative, knowledgeable, and professional representative that I dealt with out of the 3 dealerships I visited. Although I didn't purchase with Erlan today, I will certainly keep him in mind for my next purchase. More
Very professional. Richard Gouhin, Peppi Bonocore, and the entire staff were terrific. They were informative without being pushy. We got exactly the service and car we w Richard Gouhin, Peppi Bonocore, and the entire staff were terrific. They were informative without being pushy. We got exactly the service and car we wanted. More