Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Awesome Experience from start to finish My husband and I visitited the Audi dealership of Charlotte a few weeks back to purchase a pre-owned vechicle to be exact an Infinite M37S. I had a co My husband and I visitited the Audi dealership of Charlotte a few weeks back to purchase a pre-owned vechicle to be exact an Infinite M37S. I had a conversation with my husband about the friendliness of salemans and the customer service we received from dealership although we weren't there to purchase an Audi car they treated as though we were.....Walter Shelton I thank you again for your humbling spirit may God continue to bless you... Peppi Bonocore thanks to you may God bless you as well......... More
Horrible experience at Audi of Charlotte Absolutely appalled at the customer service. This was my first time ever at an Audi dealership in hope to see what they had to offer. Once I found a c Absolutely appalled at the customer service. This was my first time ever at an Audi dealership in hope to see what they had to offer. Once I found a car I was interested in we went on a test drive. When it came down to the numbers that's when it all fell apart. Salesman was insulting and degrading. The topper to the day was not that we drove 3.5 hours to get there it was the 3.5 hour drive back when we got home we noticed that the salesman took my wife's keys to her car instead of mine while he's was "appraising my car". I will never NEVER recommend buying and Audi EVER to anyone I know. Plus their Maintaince Program is terrible. I will keep my business at BMW from now on. More
Quincy Cornish Sales Rep/Floor Manager Quincy is the most professional sales rep that I have ever worked with at a car dealership. He has competiitive urgency at a high level, high rapport Quincy is the most professional sales rep that I have ever worked with at a car dealership. He has competiitive urgency at a high level, high rapport building and probing ability. He is solid and your business is very fortunate to have him. He believes in the product! Ray Cronin More
Great experience! Enjoyed the experience overall. In and out quickly. Minimal haggling over price or extras. Car was ready when I arrived. Walter, Pepsi, and Kyle respe Enjoyed the experience overall. In and out quickly. Minimal haggling over price or extras. Car was ready when I arrived. Walter, Pepsi, and Kyle respected my time and made sure I was on the road in my new A7 quickly More
super friendly we worked with Walter - very friendly and helpful. We got in the car that we wanted with no fuss. THe whole team worked together to help us achieve we worked with Walter - very friendly and helpful. We got in the car that we wanted with no fuss. THe whole team worked together to help us achieve our goal. More
Great experience shopping for a car. From the time I met the salesperson I knew that the experience would be memorable. Ernesto was extremely professional and was not pushy or overbearin From the time I met the salesperson I knew that the experience would be memorable. Ernesto was extremely professional and was not pushy or overbearing. He knew the product and did a great job selling the value of the car. He provided excellent customer service. More
Great Service! I recently purchased an Audi Q7 and the service from everyone was impeccable, in particular Ernesto. Having recently relocated my family from the U.K. I recently purchased an Audi Q7 and the service from everyone was impeccable, in particular Ernesto. Having recently relocated my family from the U.K. Ernesto was patient, never forced his views or the sale on me. He took his time to explain the features of the cars and was very helpful in answering any questions I had. More
Audi Passion I felt from the moment I entered the dealership the Audi car buying experience was going to be enjoyable. From the warm welcome, to the education pro I felt from the moment I entered the dealership the Audi car buying experience was going to be enjoyable. From the warm welcome, to the education provided by the Brand Specialist, to the experience of the test drive, and into the financial agreement I was pleased. It is very rewarding to be surrounded by a team a individuals passionate about the Audi Brand and Experience. More
Seamless! Not having purchased a new vehicle in nearly 14 years, I was nervous going in but I have to say my experience with Audi of Charlotte was nothing short Not having purchased a new vehicle in nearly 14 years, I was nervous going in but I have to say my experience with Audi of Charlotte was nothing short of wonderful! I purchased an Audi Q5 and Ernesto and Peppi were excellent to work with. More
Best test drive and information on technology. Rich was very well informed on the car and really showed us how the car handles and its performance. We've not yet decided on a car, but the Audi is o Rich was very well informed on the car and really showed us how the car handles and its performance. We've not yet decided on a car, but the Audi is one of our top picks. More