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Audi Charlotte

Matthews, NC

4.1
1,137 Reviews
Thank you for considering us for your automotive needs. We sell the exciting new Audi models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you. Browse the Audi Charlotte new and used car inventory online, submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, Audi auto parts, or Audi repair and service, by using our contact form or by calling the number above. The Audi Charlotte Car Finder form is a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new Audi and used car dealership is located at 9300 E. Independence Blvd, Matthews, NC. We have served customers from Matthews, Concord NC, Rock Hill SC, Fort Mill SC and all over the greater Charlotte Metro area.
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9300 E Independence Blvd

Matthews, NC

28105

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Showing 1,137 reviews

March 13, 2017

Awesome Experience from start to finish My husband and I visitited the Audi dealership of Charlotte a few weeks back to purchase a pre-owned vechicle to be exact an Infinite M37S. I had a co More

by Lipscomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy Tayco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peppi Bonocore
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2017

Horrible experience at Audi of Charlotte Absolutely appalled at the customer service. This was my first time ever at an Audi dealership in hope to see what they had to offer. Once I found a c More

by SMW335
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joy Tayco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2017 -

Audi Charlotte responded

At Audi of Charlotte we always want to make sure our guest and customers have a positive experience at our dealership. We pride ourselves in being truthful and transparent with our customers, and would hope that they will do the same. The customer and his friend stated they were in town to have lunch and that he was not a huge fan of Audi. Walter help assist the customer in finding a vehicle he was excited about. The customer brought his BMW with him, and was interested in trading this vehicle in. He refused to give his key’s over for an appraisal. It is normal procedure for us to take our guest keys when appraising their vehicle. While our GM was appraising the vehicle he noticed a set of keys sitting on the center console. With the vehicle being unlocked he did not feel comfortable leaving a set of keys sitting opened in an unlocked vehicle, assuming that they for the customer vehicle, he brought them in. We could not agree upon numbers on our vehicle, or the customer trade in vehicle which sometimes happens, and the customer parted ways. Walter ask the customer when he was leaving if he wanted his keys, and he said no he had them. When the customer arrived home 4 hours later, they realized that the keys left in the vehicle were actually his friend’s keys and that we accidentally grabbed them. We have made arrangements to get the customer’s friend her keys as soon as possible. With over 100 positive reviews, we are sure that the reviews will speak volumes as to what our guest and customers can expect at Audi of Charlotte

March 09, 2017

Quincy Cornish Sales Rep/Floor Manager Quincy is the most professional sales rep that I have ever worked with at a car dealership. He has competiitive urgency at a high level, high rapport More

by Audi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Robinson, Quincy Cornish
March 07, 2017

Great experience! Enjoyed the experience overall. In and out quickly. Minimal haggling over price or extras. Car was ready when I arrived. Walter, Pepsi, and Kyle respe More

by Docdan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy Tayco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peppi Bonocore
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2017

super friendly we worked with Walter - very friendly and helpful. We got in the car that we wanted with no fuss. THe whole team worked together to help us achieve More

by Heather Hanes Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy Tayco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

Audi Charlotte responded

We appreciate your business! We are so glad that the process was seamlessly and that you had a great experience!

March 02, 2017

Great experience shopping for a car. From the time I met the salesperson I knew that the experience would be memorable. Ernesto was extremely professional and was not pushy or overbearin More

by Wowed Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Robbins, Ernesto Bonita
Mar 06, 2017 -

Audi Charlotte responded

We are so glad that you had a wonderful experience with Ernesto. Thank you for your business! We truly appreciate it!

February 28, 2017

Great Service! I recently purchased an Audi Q7 and the service from everyone was impeccable, in particular Ernesto. Having recently relocated my family from the U.K. More

by okey93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Bonita
Feb 28, 2017 -

Audi Charlotte responded

Welcome to the US! We are so glad that you had a wonderful experience at Audi of Charlotte and with Ernesto! We look forward to seeing you in for service!

February 28, 2017

Audi Passion I felt from the moment I entered the dealership the Audi car buying experience was going to be enjoyable. From the warm welcome, to the education pro More

by NoThankYou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy Tayco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Andes
February 28, 2017

Seamless! Not having purchased a new vehicle in nearly 14 years, I was nervous going in but I have to say my experience with Audi of Charlotte was nothing short More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peppi Bonocore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Bonita
Feb 28, 2017 -

Audi Charlotte responded

Amy, we are so glad you had a great car buying experience. We hope you are enjoying that new Audi Q5!

February 27, 2017

Best test drive and information on technology. Rich was very well informed on the car and really showed us how the car handles and its performance. We've not yet decided on a car, but the Audi is o More

by shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gouhin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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