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Audi Charlotte
Matthews, NC
1,137 Reviews
Thank you for considering us for your automotive needs. We sell the exciting new Audi models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the Audi Charlotte new and used car inventory online, submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, Audi auto parts, or Audi repair and service, by using our contact form or by calling the number above.
The Audi Charlotte Car Finder form is a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new Audi and used car dealership is located at 9300 E. Independence Blvd, Matthews, NC. We have served customers from Matthews, Concord NC, Rock Hill SC, Fort Mill SC and all over the greater Charlotte Metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,137 reviews
September 26, 2016
Great Service A month after I bought the car I am still in love with it. The sales staff were great and incredibly knowledge. Even with my unique and tricky buying A month after I bought the car I am still in love with it. The sales staff were great and incredibly knowledge. Even with my unique and tricky buying situation, they were able to get the deal done in a timely matter. More
by RedWings
Employees Worked With
Joe DeMatteo, Chris DeRoss
September 26, 2016
Jill Berg was very helpful and easy to work with! My new car is perfect for my needs! Price and trade was very good and everything was perfect! Thank you Jil was very helpful and easy to work with! My new car is perfect for my needs! Price and trade was very good and everything was perfect! Thank you Jill. More
by Radu
Employees Worked With
Jill Berg
September 24, 2016
Excellent! Walter is an excellent salesperson and was more than professional. Made the process easy and smooth without being overbearing. Very knowledgeable abou Walter is an excellent salesperson and was more than professional. Made the process easy and smooth without being overbearing. Very knowledgeable about the vehicles. He listened to what we were looking for and provided results. More
by Carguy83
Employees Worked With
September 23, 2016
Great experience! Chris DeRoss is on his game! He is extremely knowledgeable, professional and friendly. We dreaded turning in our lease and purchasing a new car but we Chris DeRoss is on his game! He is extremely knowledgeable, professional and friendly. We dreaded turning in our lease and purchasing a new car but we had a great experience! We'll definitely do business at Audi of Charlotte again! More
by GenV&J
Employees Worked With
Sal Calabria, Chris DeRoss
September 22, 2016
The treated me like I was spending a million dollars I was thoroughly impressed with my experience at Audi of Charlotte. They act with the upmost professionalism and maintain a great environment. I spent I was thoroughly impressed with my experience at Audi of Charlotte. They act with the upmost professionalism and maintain a great environment. I spent less than 20k on a used Audi and they made me feel like I was a millionaire buying their most expensive car. I would recommend this place to absolutely everyone who asks. If you are looking for any car whatsoever, go to Audi of Charlotte and you will leave with a car that you love. More
by ryanjamesbennett10@gmail.com
September 22, 2016
Excellent customer service Overall excellent experience between sales & management. Very knowledgable & helpful. Highly recommend this dealership to friends & family. The deli e Overall excellent experience between sales & management. Very knowledgable & helpful. Highly recommend this dealership to friends & family. The deli every process was very informative & finance was smooth. More
by Tdeross
Employees Worked With
Chris DeRoss, Chris DeRoss
September 22, 2016
FIRST AUDI CAR EXPERIENCE I have owned many cars in the past, Acura, Toyota, Chevy, but Audi A7 is the best make car I have driven. I will come back for my next vehicle Q7 in I have owned many cars in the past, Acura, Toyota, Chevy, but Audi A7 is the best make car I have driven. I will come back for my next vehicle Q7 in the future. More
by DylanT973
Employees Worked With
Chris DeRoss, Justin Cambric, Justin Cambric, Chris DeRoss
September 22, 2016
Exceptional Customer Service My salesperaon Chris Derossi was a pleasure. He made my purchasing process seamless. I received VIP service from all parties associated with my trans My salesperaon Chris Derossi was a pleasure. He made my purchasing process seamless. I received VIP service from all parties associated with my transaction. I was very pleased :) More
by TONYA LANE
Employees Worked With
Chris Derossi, Chris DeRoss
September 15, 2016
Don't bite the hand that feed you. I posted a review expressing how disappointed and upset I was with AUDI of Charlotte because I purchased a 2015 Audi A3 in March of 2016 and I had air I posted a review expressing how disappointed and upset I was with AUDI of Charlotte because I purchased a 2015 Audi A3 in March of 2016 and I had air conditioner problems in June 2016. In addition, in September the transmission had to be replaced. I was very upset. Unfortunately, my anger was aimed at Jim Magnano. From the very beginning Jim empathized with my situation. He was trying to help make the situation better but I was so blinded by my own anger to actually realize it. I wanted it to be resolved my way. Which Jim explained what I wanted was just not possible. Hind sight is 20/20. I simply directed my anger to the wrong person. I would like to apologize to Jim and his staff. They remained very professional thru all of my rants. Jim also made sure I got an awesome new interest rate. Quincy Cornish understood and worked very hard to make everything right. Doing everything Jim advised. Now I am in a new 2017 A4 and I love it. Thank you Jim and Quincy More
by VERY DISAPPOINTED SC AUDI OWNER
Employees Worked With
Kenny Blackwelder, Charles Hinshaw, Quincy Cornish
September 03, 2016
Luxury car, average service I don't usually do reviews, but after dealing with Audi of Charlotte's service department for 3 years, I feel compelled to share my thoughts. I believ I don't usually do reviews, but after dealing with Audi of Charlotte's service department for 3 years, I feel compelled to share my thoughts. I believe that when you buy a luxury car, you should get luxury service. This has not been my experience with Audi of Charlotte. I agree with many of the other negative reviews that cite a less than friendly attitude and unreturned calls. There seems to be a basic lack of desire on the part of employees at this dealership to please the customer. The car I bought from this dealer is my first Audi. I love the car and it is truly a joy to drive. But I dread servicing it. Updates on the status of your car are promised but not actually given. When I drop my car off I have come to understand that I will have to be the one to call and check on it. Loaner cars are also not offered very often, despite the fact that it seems clear that the wait for the vehicle will be a lengthy one. Although this is my first Audi and I have no experience with other Audi dealers, I can say that I had an Acura for 11 years and their service was far superior in EVERY WAY to what I've seen at Audi of Charlotte. If Acura can do it, then Audi can too. I'm not sure if management or ownership of this Audi dealer is to blame, but I think these beautiful cars and their owners deserve better. Long story short, I will probably look at BMW or Mercedes for my next vehicle. They at least seem to want happy customers. More
by 13lucky
Employees Worked With
