Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Charlotte
Matthews, NC
1,137 Reviews
Thank you for considering us for your automotive needs. We sell the exciting new Audi models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the Audi Charlotte new and used car inventory online, submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, Audi auto parts, or Audi repair and service, by using our contact form or by calling the number above.
The Audi Charlotte Car Finder form is a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new Audi and used car dealership is located at 9300 E. Independence Blvd, Matthews, NC. We have served customers from Matthews, Concord NC, Rock Hill SC, Fort Mill SC and all over the greater Charlotte Metro area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,137 reviews
December 07, 2016
EXCEPTIONAL SERVICE Very seldom do I come across exceptional customer service, but I did recently. It was with Audi of Charlotte. I would gladly recommend you and I did. Very seldom do I come across exceptional customer service, but I did recently. It was with Audi of Charlotte. I would gladly recommend you and I did. More
by Heron A7
December 05, 2016
top tier experience Completed an A7 search and purchase with Rich Gouhin and could not have been better. We did 95% of deal remote while i was on road traveling. Rich wa Completed an A7 search and purchase with Rich Gouhin and could not have been better. We did 95% of deal remote while i was on road traveling. Rich was responsive and quick with facts, figures and several options to explore. Rich spent the time to understand my car needs as well as my schedule and finances. For sure top tier and will be back to look into an Audi for my wife. Great job entire Audi team. More
by audimg
December 05, 2016
Fantastic Experience Buying a car from Audi of Charlotte was the best car buying experience we have ever had. They were respectful of our time and didn't take all day lon Buying a car from Audi of Charlotte was the best car buying experience we have ever had. They were respectful of our time and didn't take all day long, gave us a VERY strong first offer and worked with us to find mutually agreeable terms on our A3 Quattro. There were zero tricks, zero lies, zero smoke & mirrors, zero BS. We were treated with respect and I promised our sales rep that when the time comes, our second car will be an Audio purchased from him...that's how pleasant and refreshing our experience was. Rich Gouhin is the guy to see, Peppi Bonocore in finance was great and Joe the sales manager is a straight shooter. More
by MikeCLT
December 05, 2016
First Time Experience - Best Experience This is my first car and I am glad that I chose the best car and the best Dealership in Charlotte. The service and the reception at the dealer ship wa This is my first car and I am glad that I chose the best car and the best Dealership in Charlotte. The service and the reception at the dealer ship was awesome. More
by LK
Employees Worked With
December 05, 2016
Dealer chosen over another I chose Audi of Charlotte over Audi Northlake because of the outstanding service at Audi of Charlotte. Our salesman Richard was great to work with and I chose Audi of Charlotte over Audi Northlake because of the outstanding service at Audi of Charlotte. Our salesman Richard was great to work with and got us to our desired payment with no issues! More
by Chelseacrumley
Employees Worked With
December 05, 2016
Professional / Competent / Quick I just had been transferred from the States & where searching for a new family car; found it with reasonable price & excellent service. Employees ser I just had been transferred from the States & where searching for a new family car; found it with reasonable price & excellent service. Employees service, friendliness & competency was excellent as they gave me the purchase experience which you would expect when buying a new luxury car. I will come back & can only recommend the dealership. Guys, keep on having this good service ,,, More
by Sebastian Brand
December 02, 2016
excellent buying experience Purchase an A7 and the entire process with Justin Cambric and Richard Gouhin was beyond what I expected. Their service was of excellence and ease. Purchase an A7 and the entire process with Justin Cambric and Richard Gouhin was beyond what I expected. Their service was of excellence and ease. More
by Heron
December 01, 2016
Very Good Dealership demonstrated they valued and wanted my business. Made a very fair offer before I left to test drive a BMW. Did come back that very day and Dealership demonstrated they valued and wanted my business. Made a very fair offer before I left to test drive a BMW. Did come back that very day and purchased a new Q5. Would recommend this dealership to anyone interested in an Audi. More
by DFH
Employees Worked With
Dyana Eckert, Chris DeRoss
November 30, 2016
Audi sales Very knowledgeable and helpful. Took time to answer every question thoroughly and explain anything that I didn't understand. Knows the inventory very Very knowledgeable and helpful. Took time to answer every question thoroughly and explain anything that I didn't understand. Knows the inventory very well and took extra time to show all of the autos available on the lot that I was interested in. I was very pleased with this experience. More
by rmkj11
Employees Worked With
Carlos Sunsin
November 30, 2016
Repeat customer I just purchased my second Audi (a Q7) from Audi of Charlotte and I requested Walter Shelton again, as he was the salesperson who sold me my first Q5. I just purchased my second Audi (a Q7) from Audi of Charlotte and I requested Walter Shelton again, as he was the salesperson who sold me my first Q5. Walter tended to me and the process with excellent care. His follow up and diligence have been top notch, and his knowledge of the brand is impressive. I highly recommend Walter and this dealership. More
by Theresa G
Employees Worked With
