Audi Charlotte

We were interested in a particular vehicle and Brandon found it and sent a video and met us today. We couldn’t be more please with his courtesy, professionalism and attention to detail. We highly recomm found it and sent a video and met us today. We couldn’t be more please with his courtesy, professionalism and attention to detail. We highly recommend asking for Brandon if you’re interested in owning an Audi, and don’t you deserve an Audi ! More

Audi gives me the run around over charge you and don't stand behind there parts stand behind there parts More

We had an excellent experience with Brandon! He went above and beyond to help us. We just moved to NC from OH! There was an issue with insurance and our new NC State Farm agent didn't reply to He went above and beyond to help us. We just moved to NC from OH! There was an issue with insurance and our new NC State Farm agent didn't reply to any of our messages. Brandon was able to secure insurance through another source and got us into our new vehicle. In my opinion, this dealership needs more employees in the finance dept. More

Always a very friendly atmosphere. Everyone was very helpful and the paperwork was quick which is a plus Everyone was very helpful and the paperwork was quick which is a plus More

Just finished purchasing my second Audi Q5 from Audi Charlotte. Wonderful place to purchase a car! Charlotte. Wonderful place to purchase a car! More

After much research, I found a car that greatly interested me and visited the dealership to see it, drive it. We arrived at an agreed upon price and I left the dealership within 3 1/2 hours, drivi interested me and visited the dealership to see it, drive it. We arrived at an agreed upon price and I left the dealership within 3 1/2 hours, driving home in a "new-to-me" vehicle. Overall, I was very pleased with my experience at Audi Charlotte. More

Purchased vehicle in 2019. Not much good to say about dealership. Promises were not kept (loaner was not available as promised; service took up to 6 weeks for an oil change) Not much good to say about dealership. Promises were not kept (loaner was not available as promised; service took up to 6 weeks for an oil change); vehicle problems were literally ignored; service was way overpriced; the stole my wheel lock and denied that they would ever touch it; after service I had problems - put back in line for 20 days out before they could look at it. I would never buy another vehicle from this dealer. More

I continue to be impressed with the professionalism experienced at the dealership. I especially appreciate working with Slaes person Dima, Sales Director Daniel and Finance Manager Marcus. They are a experienced at the dealership. I especially appreciate working with Slaes person Dima, Sales Director Daniel and Finance Manager Marcus. They are all stellar people and I will continue to work with them on any future Audi purchases. I recently bought an RS5 Sport back from them which is my 3rd Audi in the last year. The absolutely rock! More

Unbelievable unprofessional experience - called and spoke with Tyler Blackwell about an RS Q8 on Monday 26th around 1PM. Sent all the details for Audi Charlotte to come back with a number on the car and he c with Tyler Blackwell about an RS Q8 on Monday 26th around 1PM. Sent all the details for Audi Charlotte to come back with a number on the car and he confirmed he had everything needed and would be back to me. Explained that I would gladly place a deposit and do not need any financing - (should be a very simple transaction) Monday evening the 26th I received a response they are working on it; OK fine busy day not a problem. Tuesday morning - "we should have a number shortly what address are you titling the vehicle in) Wednesday morning - Absolutely nothing. If this is how Audi Charlotte treats customers and you like to spend $145,000 or whatever amount you choose to purchase then you should run on down to the dealership. Absolute disgrace a dealer in this day and age where a large percentage of transaction are handled over the phone and they actually advertise "Express Lane Service" handles a transaction. My recommendation is to steer clear of this dealer as this level experience likely is endemic and extends to service, parts, and other post sales activities. More

Tried to schedule a service for a problem with my A6 and was told they were booked out 4-6 weeks. Didn’t even ask what my problem was. Wow. How does that happen? So glad there is a place like Dynamic Auto was told they were booked out 4-6 weeks. Didn’t even ask what my problem was. Wow. How does that happen? So glad there is a place like Dynamic Auto Tune around that specializes in Audi service and repair. In and out in same day. Great service and great people. More