Audi Chantilly

I recently purchased my new vehicle from Audi Chantilly. I worked with Stefanie Gracie, and I must say she is the bestest ! She made the whole process of purchasing a vehicle so much easier than I thought i I worked with Stefanie Gracie, and I must say she is the bestest ! She made the whole process of purchasing a vehicle so much easier than I thought it would be. She was very professional.She knows exactly what she is doing and was very helpful and friendly. Thank you so much Stefanie for all your help. You are awesome ! More

The Audi name sells itself, however a less than attentive and less than responsive sales associate can do much to sully the process and is the reason for my low rating of this dealership. If common courtesy and less than responsive sales associate can do much to sully the process and is the reason for my low rating of this dealership. If common courtesy can't be observed than what else is not getting sufficient attention? After corresponding via email and phone calls with the assigned Audi sales associate, I arrived prepared to buy a vehicle which was previously identified and discussed with the dealer. I called an hour and half prior to my arrival on the scheduled day and left a message for Ms. Mihan regarding my arrival. After a very pleasant greeting from the receptionist upon my arrival I was met by Ms. Mihan who advised that the car in question had been sold the night before. My biggest beef here, I would have respected the news of the car being sold prior to my arrival to the dealership on a Friday afternoon during rush traffic, and prior to driving nearly two hours after arriving in Washington that day after an 18 hour delayed international flight with the intention of purchasing a very specific car. That lack of common courtesy is hard to recover from in this situation. While there, I took advantage of the opportunity to test drive other vehicles, and was offered the same price as the car sold the night before. However the idea that no one could advise me by simply calling or leaving a message to inform me that the vehicle had sold overshadowed the experience. The experience with this dealership and sales associate ultimately helped me to make up my mind that perhaps this wasn't the right time for an Audi after all. More

Luxury buying experience for a luxury car...My anxieties in buying a used car were quickly put to ease by Stephanie Gracie and Matt Nicol. Very professional, knowledgeable and helpful through the entire pro in buying a used car were quickly put to ease by Stephanie Gracie and Matt Nicol. Very professional, knowledgeable and helpful through the entire process. I highly recommend them both and will definitely come back to buy my next Audi! More

Buying a car is not typically associated with the phrase "enjoyable experience". However, the experience at Audi of Chantilly was exactly that. From the moment you arrive, you are made to feel at "enjoyable experience". However, the experience at Audi of Chantilly was exactly that. From the moment you arrive, you are made to feel at home and comfortable. My sales expert, Matt, was knowledgeable, passionate, helpful, and an all around pleasure to work with. He took the time to understand what I was looking for and genuinely cared. Finance Director Diana goes above and beyond to ensure the financing is the absolute best possible. She is very good at what she does and she loves it - and it shows. Audi of Chantilly has put together a great team and everyone here should be proud of the great work that they do! The entire experience here was incredible and I love my 2013 A5 convertible. I will send everyone I know to Audi Chantilly and I will be back here for my next vehicle. My deepest appreciation and thanks to both Matt and Diana. More

Great experience at Audi Chantilly buying an A6 from Aba Cole. No pressure, lots of help finding the car we wanted, good pricing. Highly recommend Aba as a salesperson. Dealership is nicely laid out and not Cole. No pressure, lots of help finding the car we wanted, good pricing. Highly recommend Aba as a salesperson. Dealership is nicely laid out and not overcrowded. Our initial contacts with service dept were also very good. More

I have always dreaded the car buying process, but the moment that I entered the showroom, I felt at ease. Anthony took the time to listen and understand what I wanted in a new car. He show me options tha moment that I entered the showroom, I felt at ease. Anthony took the time to listen and understand what I wanted in a new car. He show me options that made the final choice easy. He made sure that the price fit within my budget, and that the car matched my needs. There was no high pressure! I highly recommend Audi Chantilly as the next place to buy you auto. More

I purchased a vehicle on line for the first time, your internet pricing was very competitive, I was a bit apprehensive about buying a vehicle with out physically seeing it. The pictures on your web site e internet pricing was very competitive, I was a bit apprehensive about buying a vehicle with out physically seeing it. The pictures on your web site eased those concerns. Lily Mihan was great to work with, very easy negotiation, shes very professional yet was fun to deal with. Made arraignment to have my vehicle shipped to Akron, Ohio for $371.00 and knocked it off my offer. (McNutt Transportation) My car was picked up on Friday @ 11:00 am and was in my driveway 8:30 Friday night I will definitely seek Chantilly and Lily again for my personal and company vehicle needs. By the way love the car! More

Stefanie Gracie was very helpful in helping me purchase Stefanie Gracie was very helpful in helping me purchase my car. Very professional and friendly. And even though I had doubts on buying car, she worke Stefanie Gracie was very helpful in helping me purchase my car. Very professional and friendly. And even though I had doubts on buying car, she worked with me, showed me several cars in the same price range that I might be interested in. And in the end gave me a great deal on the car I wanted. More

On 9/3/2012, I was treated to an absolutely wonderful buying experience by the courteous and friendly staff at Audi Chantilly. My salesperson, Anthony Oman, was wonderful from start to finish, and he ma buying experience by the courteous and friendly staff at Audi Chantilly. My salesperson, Anthony Oman, was wonderful from start to finish, and he made everything so easy and smooth. Thanks so much, Anthony, for your professionalism and for your kindness! Diana Amin, Director of Finance, was very professional, and I appreciate her making the transfer of funds and finalization of the deal painless and worry-free. Also, as I drove in from six hours away, I want to give a big thank you to Liam the valet (didn't catch his last name) who kindly accompanied me to Dulles to return my rental car. Even though he had to work a few minutes over in order to help me, he was such good company and in good spirits. Based on past transactions with other dealerships, I fully expected to be treated as a second-class customer because I was buying a used car. Joyfully, this was not in any way the case at Audi Chantilly! They treated me like a king... In fact, you would have thought I was buying an R8! Thanks again to all who were involved in making this such a pleasant transaction. P.S.--I love my "new" MINI Cooper S! More

I just bought a 2012 Audi A4 from Chantilly Audi and I am absolutely delighted with whole car buying experience I had from start to finish. My salesperson, Stefanie, was top-notch. She really knew everythi absolutely delighted with whole car buying experience I had from start to finish. My salesperson, Stefanie, was top-notch. She really knew everything about the A4, was professional in demeanor, and worked with me to make my dreams of owning an Audi come true! Coming to terms on my trade-in and pricing on the A4 was informative and stress-free - no game playing here! I also want to compliment Diane in Financing for working diligently to get me the best possible financing, making sure I knew from start to finish what my payment would be and what options were available to me. She sure is one smart cookie! She explained everything in terms I could understand, answered all of my questions, and even made me laugh when I started to stress over the whole financing process. She put me at ease and made what can be a rather daunting car buying process (financing) seem effortless and pain-free. Thank you, thank you to the team at Audi and a my special new friends, Stefanie and Diane! More