Audi Chantilly

My experience purchasing a 2020 Porsche Macan from Audi Chantilly in Virginia was nothing short of disappointing. What began as a promising deal quickly turned into a nightmare of undisclosed fees and hidd Chantilly in Virginia was nothing short of disappointing. What began as a promising deal quickly turned into a nightmare of undisclosed fees and hidden issues. Firstly, the advertised price of $36,400 was a far cry from the reality upon arrival. An additional $2,000 was stealthily tacked onto the purchase price for supposed exterior and interior protection, a detail conveniently omitted until I was ready to sign on the dotted line. To compound matters, it was only after the purchase that I discovered a crucial component missing from the vehicle: the two mufflers essential for the vehicle to pass Maryland inspection. Despite the Carfax report boasting of no accidents and regular maintenance, the absence of these mufflers rendered the car unfit for inspection in my home state. Furthermore, the exhaust system itself had a leak, casting doubt on the dealership's claims of thorough inspection. While my salesman, Nasser, was initially responsive to texts and calls, any hope of customer satisfaction quickly dissipated. The dealership's refusal to take responsibility for the vehicle's deficiencies speaks volumes about their commitment to customer care. To add insult to injury, the cost of bringing the vehicle up to Maryland inspection standards amounted to a staggering $7,900. Shockingly, Audi Chantilly only agreed to cover a measly 20% of this expense, leaving me to foot the majority of the bill. In conclusion, my experience with Audi Chantilly was nothing short of a costly mistake. I cannot, in good conscience, recommend this dealership to anyone looking to spend their hard-earned money on a vehicle. Proceed with caution, and if you do choose to purchase from Audi Chantilly, I implore you to bring along a trusted mechanic to avoid falling victim to their deceptive practices. More

I drove all the way from Maryland which took me 1. 5 hours, I was not disappointed! The entire team that assisted me and was extremely professional and attentive. Carlos was patient, kind and provided 5 hours, I was not disappointed! The entire team that assisted me and was extremely professional and attentive. Carlos was patient, kind and provided exceptional customer service. I would highly recommend this location. More

Great experience this morning at Audi Chantilly. When you purchase a luxury vehicle you expect an upscale experience and they delivered! When you purchase a luxury vehicle you expect an upscale experience and they delivered! More

Mamta Vohra was the sales person that assisted me and she was nothing short of perfect! She was knowledgeable, kind, understanding, patient, very thorough and passionate. She stopped at nothing to ensure tha was nothing short of perfect! She was knowledgeable, kind, understanding, patient, very thorough and passionate. She stopped at nothing to ensure that everything was handled properly. There was an issue with my ID for some strange reason, the entire staff was very professional in helping clear the issue up. I'll never buy another Audi from anyone else, or from another dealer! Thanks for everything Mamta and Audi Chantilly, you all are the absolute best! More

Excellent dealership and excellent salesperson. He answered all my questions. Would string recommend this dealer. He answered all my questions. Would string recommend this dealer. More

Great customer service, location, prompt delivery, warranty, knowledgeable, dealership cleanliness, no hassle, takes there time with each customer warranty, knowledgeable, dealership cleanliness, no hassle, takes there time with each customer More

Got a good deal on the car I wanted both price, trade in and financing. Was in and out with the car I wanted quick as well. and financing. Was in and out with the car I wanted quick as well. More

Mamta is phenomenal and I highly recommend working with her if you are in the market for a new vehicle! her if you are in the market for a new vehicle! More

I don’t need to say much . .LOL I’m just going to keep it simple fady is amazing/humble he was so professional in every way. I will continue with Audi forever <3 .LOL I’m just going to keep it simple fady is amazing/humble he was so professional in every way. I will continue with Audi forever <3 More

I had great experience. On an afternoon i ended up going inside and got the deal by evening which i finalized. Heck and Colin are awsome folks On an afternoon i ended up going inside and got the deal by evening which i finalized. Heck and Colin are awsome folks More