Audi Chantilly
Chantilly, VA
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Fantastic Person Mark Cooper My wife and I have now purchased our third Audi from Mark Cooper at Audi Chantilly. If there is a role model for excellent service- then Mark Cooper My wife and I have now purchased our third Audi from Mark Cooper at Audi Chantilly. If there is a role model for excellent service- then Mark Cooper is that person. Experienced, knowledgeable, genuine- perfect. More
Great Experience I recently bought my 2018 A4 premium plus at the Chantilly Audi Dealership. Throughout the whole process of buying a car, Salesman Mark Cooper was ver I recently bought my 2018 A4 premium plus at the Chantilly Audi Dealership. Throughout the whole process of buying a car, Salesman Mark Cooper was very friendly and professional. He was very knowledgable about the cars, took us on test drives, and answered every question we had. The Finance Manager Imad Alkadi was also very friendly and was a joy to work with. He helped us get the best rates and thoroughly took us through the whole process. Overall, I had a great experience buying my new car at the Chantilly Audi Dealership. More
Amazing customer service. look for Mark Cooper I wanted to draft a short note to highlight the incredible person Mark Cooper is and the excellent customer services he provides. I have been driving I wanted to draft a short note to highlight the incredible person Mark Cooper is and the excellent customer services he provides. I have been driving Audi cars for the past ten years and the last six with Mark’s advice kept me in the Audi family. My lease was coming up and I was planning to switch brands to explore something different. When I told this to Mark he went above and beyond. He took a lot of his time explaining me the technology, new features, showed me different models of Q5’s, took me for test drives and gave me a great offer. After all his effort I decided to stay with Audi and got an incredible SQ5 which I am happy and enjoying driving it and playing with the technology that brings Audi. Mark worked hard to keep me in the Audi family I appreciate all his done for me and my family and will recommend him anytime. More
Fantastic sales experience Purchased an A3 recently and was very glad to have encountered an exceptional sales experience with Mark Cooper. He was courteous and I never felt the Purchased an A3 recently and was very glad to have encountered an exceptional sales experience with Mark Cooper. He was courteous and I never felt the "sales" pressure. He was knowledgeable about the vehicle and accommodated my timeline for the purchase. I highly recommend Mark to anyone who is in search of a car. The dealership itself was clean and other staff members were friendly and professional. More
New Car purchase We have recently completed the purchase of a new Audi from Chantilly Audi in Chantilly Va. The car was delivered in perfect condition and we are very We have recently completed the purchase of a new Audi from Chantilly Audi in Chantilly Va. The car was delivered in perfect condition and we are very pleased with our choice of a 2018 SQ5. Our salesman’s name was Mark Cooper. We first met Mark 3 years ago when we were shopping for our last car. Although we did not purchase an Audi then, we remembered Mark as being very helpful, personable and not pushy as so many car salesmen are. Mark remembered us, gave us ample time to test drive a number of different cars. He promptly answered all of our phone calls, emails, and was always available to meet with us. Once we decided on what we wanted, he went out of his way to find the perfect car for us. He went to bat for us with his manager to ensure that we got the best deal possible and the financing that we wanted. We believe that we got a very good deal on our lease, and both the management and finance manager were very cooperative. When the car was delivered, Mark took his time to teach us about all of the various options and features. A week later, Mark called us to be sure that everything was okay, and we went in for a follow-up appointment to learn more about the various safety and driver assistance features in the car. Our car has not yet needed any servicing, but I have been told that the service department is very competent. More
Car Purchase Bought a Q5 from Audi Chantilly. this is our second Audi. The experience, while long, was pleasant. Mark Cooper was very knowledgeable and helpful Bought a Q5 from Audi Chantilly. this is our second Audi. The experience, while long, was pleasant. Mark Cooper was very knowledgeable and helpful in assisting us to get the options and model we wanted. The financing officer was knowledgeable and helpful. the whole team is professional and easy to deal with. We would recommend Audi Chantilly for consideration if you are in the market for an Audi the the Northern Virginia area. More
Great buying experience Having bought over 20 cars in my life, I can confidently say that this last experience at Audi Chantilly was one of the best. I do my homework, come p Having bought over 20 cars in my life, I can confidently say that this last experience at Audi Chantilly was one of the best. I do my homework, come prepared, and look for a quick transaction. My salesman, Peter, made the entire process a stress-free buying experience. Everyone in the dealership was very nice, from the Sales Manager to the Finance Manager. Based on this I would recommend this dealership to anyone looking to buy an Audi. More
Great sales experience and service I am on my second purchase at Audi Chantilly with Mark Cooper there. Without a doubt Mark Cooper has offered the best car buying experience I have ha I am on my second purchase at Audi Chantilly with Mark Cooper there. Without a doubt Mark Cooper has offered the best car buying experience I have had, end of story. If you are buying a car from Audi Chantilly I highly recommend you use Mark Cooper. He is no pressure, fast, responsive, knowledgeable (and I am a car guy), and takes care of his customers. With my most recent RS3 purchase the experience was fun and exciting as opposed to painful, which is what I have come to expect of other dealers. Highly recommend Audi Chantilly. More
2018 A4 I have been dealing with Chantilly Audi since 2013 when I purchased my first A4. Their service prices are a little on the high side, but fair conside I have been dealing with Chantilly Audi since 2013 when I purchased my first A4. Their service prices are a little on the high side, but fair considering that it is an Audi. I never felt taken or over charged. Jose in the service department is great and works with me all the time to get me a good and fair price. My recent purchase of a 2018 A4 went very well. I had no intention of even buying a car. But, with end of the month deals,and what they were going to give me for my car, I couldn't pass it up. Mark Cooper and Peter LeComte were great. Since it was spur of the moment, my wife couldn't be there and I wanted her to be on the title. I purchased the car on a Saturday. The following Monday, Mark willingly met my wife near where she works in Resten to sign the final paperwork. Mark and the Dealership didn't have to do this. They went above and beyond to accomodate us. Since they were busy, and I had another appointment to get to, In had to come back to the Dealership to sign the final papers. Peter helped with that. He made sure that I was comfortable with the final price and the deal and hand me the keys to my new car. Both Mark and Peter were helpful, friendly, accommodating, and patient with me. I did have a small issue. There was a small ding on the drivers door which they fixed no visible damage. If you're looking to buy an Audi, I strongly recommend Audi Chantilly, they will give you a fair deal. More
Car given for service is damaged I had given my car to the service here..they made damage to my rear bumper and said it didn't happen there when I inquired. when I was talking about t I had given my car to the service here..they made damage to my rear bumper and said it didn't happen there when I inquired. when I was talking about the damage of one area which happened to the bumper they refer whole car and says it has scratches all over and this is one of them. The closest service center is Chantilly for me and I don't want to go back to them again. I will not consider buying an audi again for the same reason as they can damage and simply say it didn't happen here. I wouldn't recommend this service center. More