Audi Chantilly
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 516 reviews
The service department is poorly run. I took my car in for the 10k service. The very next day the tire warning light came on. I had driven the car less than 15 miles and there was no dras I took my car in for the 10k service. The very next day the tire warning light came on. I had driven the car less than 15 miles and there was no drastic fluctuation in weather. The service advisor, Jonathan Gadsen, asked if I had added air to the tires as they had to reduce the air in the tires. Why would I add air to my tires when I had you service my car the day before? Jonathan attempted to mansplain tire pressure. He clearly doesn’t think women know how to maintain cars. Does this advisor and/or dealership expect me to pay for service only to have to finish up the service myself? Do they not realize women can know how to maintain their cars? I noticed today that one of the valve stem caps is missing. If this is the level of service I can expect owning an Audi, I won't be buying another one. More
I spoke to the dealership multiple times, requesting specific details, since we were 2.5 hours away. Tell me any dings, dents, condition of the convertible top. They were upfront about some damage tha specific details, since we were 2.5 hours away. Tell me any dings, dents, condition of the convertible top. They were upfront about some damage that they were having repaired - I was good with that. We drove 2.5 one way, check in hand. When we get there, the roof liner was completely separated from the soft top. They weren't willing to do anything for it, so we left empty-handed. I will not give them my business. More
Received wonderful customer service from a recent purchase of a new Audi A6 from Mamta Vohra who works at Audi of Chantilly VA a Penske Auto group. She made the process easy and made me feel a valued purchase of a new Audi A6 from Mamta Vohra who works at Audi of Chantilly VA a Penske Auto group. She made the process easy and made me feel a valued customer. Thanks again Mamta. More
My salesperson Mamta Vohra went above and beyond to ensure my purchase process was as seamless as possible. Everyone was friendly and helpful. Would definitely recommend. ensure my purchase process was as seamless as possible. Everyone was friendly and helpful. Would definitely recommend. More
Our first Audi buying experience was awesome. Felt like we were family. The process went smoothly and quicker than my experience other dealerships. Mamta was extremely helpful and provided white-glove serv we were family. The process went smoothly and quicker than my experience other dealerships. Mamta was extremely helpful and provided white-glove service. Couldn't be happier. More
Great visit as usualin and out and very professional Great visit as usual in and out and very professional both service and sales never by any where else Great visit as usual in and out and very professional both service and sales never by any where else More