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Audi Chantilly

Chantilly, VA

4.7
516 Reviews

14839 Stonecroft Center Ct

Chantilly, VA

20151

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Showing 516 reviews

December 20, 2022

Excellent customer service, and quick and easy process. Big thanks to Mamta, Wisam, Reggie and Tony for all their courtesy! More

by Ralex198908
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wisam, Tony, Mamta Vohra, Reggie Dennis
Dec 20, 2022 -

Audi Chantilly responded

Thank you for giving us five stars and leaving a positive review. Our team is thrilled to learn we provided excellent customer service and that the process during your visit was easy and quick. We work very hard to deliver a courteous experience for all our customers. We value you as a customer and will always be here for all your automotive needs. Take care.

December 19, 2022

Every radio station was erased, stored navigator entries gone, they forgot one repair my tech caught over sight and rushed the car back into service. More

by waldemarrodriguez
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Martin, Mamta Vohra
Dec 19, 2022 -

Audi Chantilly responded

Thank you for sharing your experience with us at Audi Chantilly. We truly value your business and are excited to learn we could get your car back in enough time to service it properly.

December 15, 2022

Very bad, Audi Chantilly was trying to sell a vehicle, which was defective and was unable to pass both safety and or emission inspection. Tried to contact , was informed that my team will contact and as o More

by therajafamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Grace William, Mamta Vohra
Dec 15, 2022 -

therajafamily responded

Very bad, Audi Chantilly was trying to sell a vehicle, which was defective and was unable to pass both safety and or emission inspection. Tried to contact , was informed that my team will contact and as of today, no one contacted.[07 days no call]

Dec 16, 2022 -

Audi Chantilly responded

Hello, We take our customer feedback very seriously and would like the opportunity to discuss your recent experience with our Sales Team and the level of communication you have received regarding the vehicle safety and emissions inspection. Can you please send your preferred contact method to me? Thank you, Roger Kaiser General Manager Audi Chantilly rkaiser@penskeautomotive.com

Dec 16, 2022 -

therajafamily responded

Email

December 13, 2022

Way more professional than Tysons audi. Mort and Tony were awesome to deal with - professional, patient, and kind. Would highly recommend. More

by ackaoui
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walani , Mort Rezaee, John Kwakala
Dec 15, 2022 -

Audi Chantilly responded

Hello and thank you for taking the time to write about your experience! We're glad to learn you were pleased with the high level of customer service provided by our team. Thank you for your five-star review and patronage. We look forward to working with you again in the future here at Audi Chantilly.

December 08, 2022

Mamta Vohra provided a great customer service and helped me to leave a dealership with a good car , she absolutely amazing person who heard your needs, thank you 🙏🏻 More

by IP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mamta Vohra
Dec 09, 2022 -

Audi Chantilly responded

Congratulations on the purchase of your new vehicle. We are honored to know that our Sales Team was able to leave such a positive impression on you. Thank you for choosing to do business with us here at Audi Chantilly.

December 03, 2022

Very positive experience working with Ian and with this dealership overall. He was very professional throughout the entire process, and made the transaction easy and smooth. Have similarly had positive e More

by mc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Calzada
Dec 04, 2022 -

Audi Chantilly responded

Hello, we appreciate you taking the time to leave us a five-star review. We at Audi Chantilly are overjoyed to read that both our Sales and Service Teams ensure our customers have a positive dealership experience. Please don't hesitate to reach out to us if there is anything else we can do.

December 02, 2022

I had a great experience purchasing a new vehicle from Audi Chantilly. My sales rep, Mort, was very courteous and thoughtful of my requests. He always responded to my (many) emails in a timely fashion and More

by mzhang
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mort Rezaee
Dec 02, 2022 -

Audi Chantilly responded

Thank you for letting us know our Sales Team provided you with a stress-free, knowledgeable, and pleasant purchase experience! At Audi Chantilly, we know how important the process is and we're glad we could help. We appreciate your recommendation and look forward to assisting you with any of your future auto-related needs.

November 27, 2022

Great service department, no wait, clearly explained the service and cost. Finished right on the estimated time More

by TL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Martin
Nov 27, 2022 -

Audi Chantilly responded

Hi Customer-- We are thrilled to earn this rating because you had a positive experience with our staff. Thanks for contributing this marvelous comment on DealerRater. Thanks for being our customer.

November 26, 2022

Great service. Explained what was being done before service and showed what actually done at pick up More

by BDavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Martin, Mark Cooper
Nov 26, 2022 -

Audi Chantilly responded

Thank you for taking the time to leave this great rating. It was our pleasure to provide a top-notch Audi Chantilly experience. We hope you will come see us again in the future.

November 22, 2022

Fantastic service and exceeded expectations! I was in and out quickly and they resolved the problem completely! More

by Bcrosner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Martin
Nov 23, 2022 -

Audi Chantilly responded

Hi, thank you for leaving this delightful review about your experience with our Service Department. We are pleased to know that your vehicle was able to be serviced in a timely manner and that you were able to get back on the road as soon as possible. Thank you for being one of our valued customers, and please do not hesitate to reach out to us here at Audi Chantilly if you have any future automotive needs.

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