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Audi Chantilly

Chantilly, VA

4.7
515 Reviews

14839 Stonecroft Center Ct

Chantilly, VA

20151

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Showing 515 reviews

January 19, 2023

We had a great experience buying our vehicle from Audi Chantilly. Our Audi Brand Specialist, Nasseer Mojaverian, was a great person to work with. Highly recommend him. Quick, easy, and no hassle at all. More

by A. Lindsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nasser Mojaverian
Jan 20, 2023 -

Audi Chantilly responded

Thank you so much for the 5-star review. We greatly appreciate you choosing to stop by Audi Chantilly to see what we have to offer. We are thrilled that our Sales Team provided a quick, easy, and hassle-free experience and we hope to see you again in the future. Have a great day!

January 05, 2023

Jonathan Gadson is an excellent service manager. Service was performed in accordance with standards and to specifications More

by Tiredofdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Gadson
Jan 06, 2023 -

Audi Chantilly responded

Hello. We are considerably grateful for your superb review of your visit to our Service Department here at Audi Chantilly. We're glad you're happy with the way we do business here. Our Service Department will make sure you always get treated to top-notch automotive care every time you visit. Have a wonderful day.

December 31, 2022

Genuine and Excellent Customer service by Advisor : Dion Brown and his team. Very Knowledgeable on the issues. More

by venkatvithala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Brown
Jan 01, 2023 -

Audi Chantilly responded

Hi Venkatvithala. You deserve nothing but the best. We're grateful to receive your five-star rating and know you were satisfied with the quality care you received from Audi Chantilly.

December 31, 2022

I was in for our Q5’s 50K service, state inspection and the heater issue. The heater issue was what concerned me the most because they may decide not to cover it under the 50k service warranty that we pur More

by Lakers08fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Albert
Jan 01, 2023 -

Audi Chantilly responded

Hello. We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our Service Department. We're glad to learn that you consistently leave Audi Chantilly pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your car. Have a great day.

December 29, 2022

Mamta Vohra and the team at Audi Chantilly were great! They are nice and proffesional people, making our purchase and trade-in experience great. More

by 2012 Mazda CX-9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mamta Vohra
Dec 30, 2022 -

Audi Chantilly responded

Hello! We truly appreciate your five-star rating and for recognizing how great of a team we have here at Audi Chantilly. It is a pleasure knowing you had a nice and professional experience with our team. Glad to learn you had an excellent purchase and trade-in experience. Take care.

December 29, 2022

Always get good service and good communications from my service advisors. I’ve never purchased a car there though More

by Dpotts111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Ray, David Martin
Dec 30, 2022 -

Audi Chantilly responded

Thank you so much for the perfect 5-star review. We are delighted to learn that our Service Team continues to provide you with great service here at Audi Chantilly and makes sure to keep you updated on your vehicle. If you require any further auto-related assistance, please feel free to reach out to us.

December 28, 2022

Very disappointing and unprofessional experience. They had a used Audi, I went to check it yesterday and after a test drive there was an issue that I highlighted, they told me they will send it to t More

by mfam2410
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Nasser
Dec 29, 2022 -

Audi Chantilly responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your Audi purchase inquiry and your interaction with our Sales Team. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Roger Kaiser General Manager Audi Chantilly rkaiser@penskeautomotive.com

Jan 04, 2023 -

mfam2410 responded

Hi, thank you for your reply. I sent you an email. Thank you.

December 23, 2022

They are expert professionals with great customer service,. The facility is clean and comfortable. Great experience! More

by nikki.d.matos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Martin
Dec 23, 2022 -

Audi Chantilly responded

Greetings, Nikki. We appreciate you taking the time to write a review about the service you received here at Audi Chantilly. Thanks for your business and we look forward to taking care of your auto needs in the future. Have a spectacular day.

December 22, 2022

The young gentleman that took my information and called me Lyft to go to work was professional, kind and knowledgeable. I was very impressed with how seamless everything went. More

by lktaylor3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the young man’s name , David Martin
Dec 22, 2022 -

Audi Chantilly responded

We are very pleased to learn that our team exceeded your expectations during your recent visit. It brings us joy to know that you were well taken care of. We appreciate your business and look forward to seeing you again at Audi Chantilly.

December 20, 2022

Excellent customer service, and quick and easy process. Big thanks to Mamta, Wisam, Reggie and Tony for all their courtesy! More

by Ralex198908
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wisam, Tony, Mamta Vohra, Reggie Dennis
Dec 20, 2022 -

Audi Chantilly responded

Thank you for giving us five stars and leaving a positive review. Our team is thrilled to learn we provided excellent customer service and that the process during your visit was easy and quick. We work very hard to deliver a courteous experience for all our customers. We value you as a customer and will always be here for all your automotive needs. Take care.

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