Audi Chantilly
Chantilly, VA
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Hassle free experience. Not a “normal” car buying experience. Carlos had vehicle ready, paperwork processed promptly, fair deal for trade, no pressure to add on tire and whe Not a “normal” car buying experience. Carlos had vehicle ready, paperwork processed promptly, fair deal for trade, no pressure to add on tire and wheel or service contracts. More
The dealership was very professional and accommodating. The salesperson/associate who helped us find the car was extremely helpful and patient, listening to all our questions and concerns. Overall, great e The salesperson/associate who helped us find the car was extremely helpful and patient, listening to all our questions and concerns. Overall, great experience! More
Excellent experience, information about the Q3 and Q5 presented clearly. Buying the Q5 was not stressful and I did not feel pushed or pressured. Would recommend Chantilly Audi to my friends presented clearly. Buying the Q5 was not stressful and I did not feel pushed or pressured. Would recommend Chantilly Audi to my friends More
**CUSTOMERS BEWARE: NON-ACCREDITED BBB BUSINESS, OVERALL D- RATING** This dealer, from top to bottom, has technicians who damage components. Instead of owning up to it, they hide it and claim you are a l D- RATING** This dealer, from top to bottom, has technicians who damage components. Instead of owning up to it, they hide it and claim you are a liar when confronted. Do not trust this dealer; go to another. They do not have your best interests at heart and are not trustworthy. They have an overall BBB rating of D- and are not an accredited business. The dealer will not provide personal vehicle maintenance records when requested by Audi of America and will indicate the vehicle had never been serviced because it was not done at their location. More
Working with Mark, Steve, and Reggie was one of the best dealership experiences I’ve ever had. Their attention to detail and genuine focus on making sure my family and I were comfortable throughout the enti dealership experiences I’ve ever had. Their attention to detail and genuine focus on making sure my family and I were comfortable throughout the entire process was truly outstanding. Anyone who has dealt with dealerships before knows how rare that level of care can be, which made this experience stand out even more. From start to finish, they were professional, transparent, and easy to work with. They took the time to answer questions, walk through options, and make sure everything was handled smoothly without any pressure. Because of the way they treated us and the effort they put into making the purchase enjoyable, I would gladly work with them again in the future. If you’re considering buying a vehicle, I highly recommend seeking out Mark A., Steve O., and Reggie D. They’re a class act and made the entire experience a great one. More
I recently purchased a Certified Pre-Owned Audi Q3 from Audi Chantilly. I came in knowing exactly which vehicle I wanted to test drive, and Nasser provided quick and attentive customer service from the sta Audi Chantilly. I came in knowing exactly which vehicle I wanted to test drive, and Nasser provided quick and attentive customer service from the start. Even while managing multiple responsibilities, he took the time to answer all of my questions thoroughly, and we were able to close the deal. There was an issue with the finance department that required me to return to the dealership after delivery. After having a conversation with Wisam about what happened, I was compensated for the inconvenience and ultimately left a satisfied customer. More
Experience during our recent purchase was great. No problems to report. Everything was handled with strong customer focus. Sales staff was very knowledgeable about the vehicle. Finance office was No problems to report. Everything was handled with strong customer focus. Sales staff was very knowledgeable about the vehicle. Finance office was also transparent and customer focused. Recent experiences with service department (on a different Audi) were also great. More






