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Audi Central Houston- Service Center

Houston, TX

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75 Reviews

75 Reviews of Audi Central Houston- Service Center

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June 28, 2021

Audi Central Houston does outstanding service and keeps my car's performance stellar! Antoine is fantastic as my service representative!!!! Love going to them. More

by Mib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine
Jun 28, 2021 -

Mib responded

Audi Central Houston does outstanding service and keeps my car's performance stellar! Antoine is fantastic as my service representative!!!! Love going to them.

June 18, 2021

Nick is an awesome guy to work with. I wouldn’t go anywhere else and will always request him for servicing my car. Great guy!! More

by adidajani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Villano
Jul 16, 2021 -

Audi Central Houston responded

Adidajani, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2021

Eric is excellent in taking care of all my concerns and in communicating all aspects of service regarding my vehicle. He is friendly and professional and has never let me down. Would highly recommend! More

by John L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Ta
Jul 16, 2021 -

Audi Central Houston responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2021

I have always found the customer service to be excellent. Service representative Eric Majors is outstanding. I've been very satisfied with Audi Central. I highly recommend this dealership. More

by jayellzey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Majors
Jul 16, 2021 -

Audi Central Houston responded

Hi Jayellzey, thank you so much for your positive comments about Audi Central Houston! Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2021

Customer driven employees. Eric Majors does an excellent job. I highly recommend him. Audi Central became my Audi dealer of choice after a negative experience with Audi North. More

by arhou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Majors
Jul 16, 2021 -

Audi Central Houston responded

Arhou, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Audi Central Houston!

March 02, 2021

I purchased an A7 Prestige almost exactly 1 year ago. It never worked properly. Some of the safety features would randomly turn themselves off and reboot several times per day while driving. Repair attemp More

by Disappointed Audi Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Lind, Dominick Villano, James Watt, Amine Something
Jul 16, 2021 -

Audi Central Houston responded

Hi there, we apologize for the delayed response. Thank you for taking the time to leave us this feedback. It is discouraging to learn that your experience was not a positive one, but your feedback helps us improve moving forward. We hope you will consider us in the future, have a nice day.

February 17, 2019

Great service Asma always delivers on fantastic service. She treats customers like friends, making sure all problems are taken care of. Probably the best customer s More

by JohnT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asma Khan
February 10, 2019

Always great service! I have been coming to this location for a few years to get my Audi serviced. Jack has always been very thorough and knowledgeable. He is always very f More

by Constance05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Busche
Mar 01, 2020 -

Audi Central Houston responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

February 01, 2019

Lost in the shuffle I took my out it AAL into the dealership for a scheduled check up and was told it would take 2 hours to complete. So I decided to wait. 3 and a 1/2 ho More

by Wasting My Time
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Mar 01, 2020 -

Audi Central Houston responded

Hi there, we're disappointed to hear of the negative experience you had at our location. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future.

January 31, 2019

Excellent Service Joseph and Asma are amazing service advisors. Very friendly and knowledgeable, the quality of customer service and work is top notch. We’ve known J More

by S7_ms.suleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Musarra and Asma
Mar 01, 2020 -

Audi Central Houston responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

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