Audi Cape Cod, A Premier Company - Service Center

Excellent sales, service, accommodation For the second time, the service Dept at Audi Cape Cod reviewed my issue, contacted Audi USA, and got all the work needed covered under warranty I h For the second time, the service Dept at Audi Cape Cod reviewed my issue, contacted Audi USA, and got all the work needed covered under warranty I highly recommend this dealer More

Audi Cape Cod - Great I bought a used Audi Q5 about six months after having 5 Volvos. I love the car. Far superior over the Volvos. I brought my Audi Q5 in for servic I bought a used Audi Q5 about six months after having 5 Volvos. I love the car. Far superior over the Volvos. I brought my Audi Q5 in for service for the first time - $45K check. Audi Cape Cod was great. Fast and they took the time to answer a couple of questions I had. More

20K service visit Our 2017 Q7 was in for 20K service this morning. Grace was friendly, knowledgeable and great to deal with. The service was completed in less time an Our 2017 Q7 was in for 20K service this morning. Grace was friendly, knowledgeable and great to deal with. The service was completed in less time and at less cost than expected plus the complimentary wash was a nice touch given the terrible weather lately. More

Amazing experience We had a Q5 serviced on January 9, 2019, our transactions were with Matt. He is a tremendous asset to Audi, he is friendly, personable, professional, We had a Q5 serviced on January 9, 2019, our transactions were with Matt. He is a tremendous asset to Audi, he is friendly, personable, professional, but most of all honest. He made our other bad experiences with Natick and Brookline Audi, seem like a nightmares. I would send any Audi owner to Cape Cod Audi for service, they keep to their time frames and do what they say. I'm so thankful for their service department. More

Saved my daughter The service department really went above and beyond to accommodate us. My daughters vehicle needed immediate attention and they got the vehicle in tha The service department really went above and beyond to accommodate us. My daughters vehicle needed immediate attention and they got the vehicle in that day and worked it out to provide me with a loaner when they didn’t have one available. As always they were professional, courteous, and accommodating. More

Great service Recall service was prompt and complete. Very friendly and knowledgeable staff took care of everything. I have every intention of continuing to deal Recall service was prompt and complete. Very friendly and knowledgeable staff took care of everything. I have every intention of continuing to deal with ACC. More

Recall and Service at 15,000 miles The professionalism, friendliness, and competence level shown to me far exceeded the treatment I received when I bought this car -- from the same deal The professionalism, friendliness, and competence level shown to me far exceeded the treatment I received when I bought this car -- from the same dealership. I arrived on time; was given a loaner to use during the two hours they needed to work on my car; and they were ready for me on time. More

Always a great experience! In and out quick. Matt replaced the battery in my key fob for n/c. Second battery the dealership has replaced. I've had my Audi's serviced here sin In and out quick. Matt replaced the battery in my key fob for n/c. Second battery the dealership has replaced. I've had my Audi's serviced here since the dealership opened and they have been first class all the way on each and every visit. I have a CPO Audi and they have been proactive in servicing and replacing parts that are covered under the warranty as issues have been found. Very happy with the original sale of the vehicle with Allen Parsons and all the follow up service that has been performed. Highly recommend this dealership. More

Service, ‘15 Q5 TDI Vehicle was purchased from another dealership three days before being towed to ACC for an engine oil leak. Purchasing dealer was of no help. Under the Vehicle was purchased from another dealership three days before being towed to ACC for an engine oil leak. Purchasing dealer was of no help. Under the impression vehicle was still under warranty, which it is. After inspection it was found the o-ring for the oil pan had been pinched from the previous service, (700) mi ago,all of which had been performed by a single, out of state Audi dealership, I was informed the cost of repair would not be covered under warranty on account of “outside interference”. On what? Evidently service work performed by another Audi dealer is considered that. I was told I should take it up with the previous dealer that performed the service. Gave the approval for the work to be performed. Called Audi customer service to see what help they might give. They immediately called ACC, while I was on hold, and talked with my advisor, Grace. Apperantly, Grace had taken it upon herself to call the previous dealer and arrange payment for the repair work. Nice. Vehicle was ready in two days with no cost to me. I am very satisfied with the help and work of the service department and will recomend them to everyone. More

Super Service Needed a part replacement. Talked to Matt Gustafson who called immediately when the part was available and scheduled me that same day. Friendly and fa Needed a part replacement. Talked to Matt Gustafson who called immediately when the part was available and scheduled me that same day. Friendly and fast. More