Audi Cape Cod, A Premier Company - Service Center

On Monday night we pulled into your lot because the gas/fuel door was stuck shut and we were riding on fumes (over an hour away from home). Rob worked on it for over half and hour trying different thin gas/fuel door was stuck shut and we were riding on fumes (over an hour away from home). Rob worked on it for over half and hour trying different things until he was able to get it opened. He went above and beyond, as I’m sure it was the end of his work day. My husband will be scheduling service on his Audi at your dealership because we are so impressed with the customer service that we got!! Please pass on our Thanks and Gratitude once again to Rob! More

Wonderful service! The service staff are knowledgeable, responsive, professional and at the same time personable in a way that builds your trust that the work preformed The service staff are knowledgeable, responsive, professional and at the same time personable in a way that builds your trust that the work preformed on you Audi will be done correctly and with an eye to the details. More

Great service! Very pleased with the customer service! Great communication about the progress of the repairs, provided a very nice loaner, called and paid for my Ube Very pleased with the customer service! Great communication about the progress of the repairs, provided a very nice loaner, called and paid for my Uber. Will use them again! More

Friendly, professional and get the job done and then some, Audi of Cape Cod makes the task of getting your car tuned up and ready for the Road an enjoyable experience. Grace who is up front and greets me is f Audi of Cape Cod makes the task of getting your car tuned up and ready for the Road an enjoyable experience. Grace who is up front and greets me is friendly and professional. The team behind her are just as good. I have been going to Audi of Cape Cod since they opened and am very glad to have them near by. A+++ More

Continued Service Department Excellence My most recent service experience was exemplary of every service visit I have had at Audi Cape Cod. As usual I received personalized attention and cle My most recent service experience was exemplary of every service visit I have had at Audi Cape Cod. As usual I received personalized attention and clear explanations. As usual the repair work was completed on time. Nobody wants a car to malfunction; but when it happens to my car, I don't dread taking it to the shop. I am confident that I'll get friendly, fair treatment and quality service at Audi Cape Cod. More

Dedication and Exemplary Customer Service My Audi has had a few minor issues over time that were difficult to diagnose. Two of the 3 issues were noises which can be really hard to locate. Rob My Audi has had a few minor issues over time that were difficult to diagnose. Two of the 3 issues were noises which can be really hard to locate. Rob persevered until he was able to resolve the problem. He handled all of our conversations with grace, composure and excellent customer service. Rob is extremely professional and will go above and beyond for his customers. I would definitely continue to buy Audis from this dealership because of Rob. More

Excellent customer service We purchased our 2018 Audi Q7 at another dealership and came in looking for service. Wow! The people are highly professional and went above and beyond We purchased our 2018 Audi Q7 at another dealership and came in looking for service. Wow! The people are highly professional and went above and beyond the call of duty. They even gave us a tutorial on all the gadgets in the car. Great job! We will have them service our car from now on. More

Service The dreaded water pump went and no one else could fix it. Audi fixed it in the time frame quoted and provided me with a loaner. Grace is a pleasure The dreaded water pump went and no one else could fix it. Audi fixed it in the time frame quoted and provided me with a loaner. Grace is a pleasure to work with. More

Excellent service from start to finish Very friendly greeting, pulled right in. Offered me a ride to lunch Excellent waiting room, tea and goodies. TV & remote, ultra clean showroom. Vacu Very friendly greeting, pulled right in. Offered me a ride to lunch Excellent waiting room, tea and goodies. TV & remote, ultra clean showroom. Vacuumed my car! More

Pleasant I had a 45,000 mile check along with oil change. I drove into dealership during a Nor'easter and very bad weather...entered Garage and never had to g I had a 45,000 mile check along with oil change. I drove into dealership during a Nor'easter and very bad weather...entered Garage and never had to go outside. I was happily greeted immediately, and signed in quickly. What was estimated as a 90 minute timeline was only 50 minutes that passed quickly in the waiting area with TV and reading materials. Every one of my visits to this dealership have been great experiences, with friendly and welcoming staff and extra amenities like Coffee, Munchies, etc. So glad I bought an Audi! Love my car. More