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Audi Cape Cod, A Premier Company - Service Center
Hyannis, MA
355 Reviews
355 Reviews of Audi Cape Cod, A Premier Company - Service Center
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July 01, 2020
disappointed service wasn't done right first time Bought 2 new tires. After service tire pressure came on but tires were OK. Called and than stopped by to have light reset. After leaving tire press Bought 2 new tires. After service tire pressure came on but tires were OK. Called and than stopped by to have light reset. After leaving tire pressure came on again. Returned week later and had it reset again...seems to work now. More
by rrstolte
Verified CustomerEmployees Worked With
Matthew Gustafson
June 30, 2020
Matthew is a Star - Exceeded my expectations. To complete this survey (annoying) required "25 word minimum" is being fulfilled. Really? Front Office Service Staff wo Exceeded my expectations. To complete this survey (annoying) required "25 word minimum" is being fulfilled. Really? Front Office Service Staff worked well together. Minimum completed. More
by MVY Audi Commander
Employees Worked With
Matthew Gustafson
June 29, 2020
Annual oil change Being greeted by a friendly masked associate made me feel more comfortable during this pandemic. Service was excellent as always! Clients in waiting Being greeted by a friendly masked associate made me feel more comfortable during this pandemic. Service was excellent as always! Clients in waiting area were scattered and few. More
by dalynana
Employees Worked With
Matthew Gustafson
June 27, 2020
Matt and Rob were great to deal with and went way above the call of duty for me. Would highly recommend this dealership. Thanks again guys!! the call of duty for me. Would highly recommend this dealership. Thanks again guys!! More
by mandy9
Employees Worked With
Matthew Gustafson, Rob Wall
June 27, 2020
As expected, excellent service. We have never gone wrong with Audi Cape Cod service, and always enjoy seeing Matt Gustafson and the assurance of his most capable handling of our visi We have never gone wrong with Audi Cape Cod service, and always enjoy seeing Matt Gustafson and the assurance of his most capable handling of our visit. More
by MBMCDVET49
Employees Worked With
Allen Parsons, Matthew Gustafson
June 27, 2020
Efficient, thorough and professional Easy in, easy out and everything in between done professionally. This was a 90k service and each experience has been the same- professional and thoro Easy in, easy out and everything in between done professionally. This was a 90k service and each experience has been the same- professional and thorough. More
by rwm50by50
Employees Worked With
Matthew Gustafson
June 27, 2020
20K mile checkup It's always an easy situation to come to Audi Cape Cod. Drive in, drop off, comfortable waiting room, and pleasant staff to greet you and take care o It's always an easy situation to come to Audi Cape Cod. Drive in, drop off, comfortable waiting room, and pleasant staff to greet you and take care of all your needs. Too bad ALL dealership weren't run like this place is! We're so glad we purchased an Audi from this dealership. More
by wnaus
Employees Worked With
Matthew Gustafson
June 17, 2020
Failed to repair Went to dealer for scheduled maintenance and to correct a black spot that appears in the front camera. The scheduled maintenance was fine, however th Went to dealer for scheduled maintenance and to correct a black spot that appears in the front camera. The scheduled maintenance was fine, however the black spot reappeared later that day. Very disappointing. I will take the car back, as the camera is under warranty. More
by Deacon
Employees Worked With
Matthew Gustafson, Ian Duffy
June 10, 2020
Visited for routine service Dealer was extremely accomodating and given the low mileage on our car suggested a more appropriate level of service. Another dealer might have insis Dealer was extremely accomodating and given the low mileage on our car suggested a more appropriate level of service. Another dealer might have insisted on performing more services than were actually needed. More
by heinsen53
Employees Worked With
Matthew Gustafson
June 06, 2020
Service 50K mile maintenance. They picked up the car at the office and returned it. They were friendly. Car was clean. Easy to schedule appt. easy to pay on l 50K mile maintenance. They picked up the car at the office and returned it. They were friendly. Car was clean. Easy to schedule appt. easy to pay on line. More
by LMCAULIFFE719
Employees Worked With
Matthew Gustafson, Ian Duffy
