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Audi Burlington - Service Center

Burlington, MA

4.8
1,356 Reviews

1,356 Reviews of Audi Burlington - Service Center

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November 21, 2024

Professional technical advisor, oil service completed on time, wait area is clean, coffee and snacks are available. More

by Gnewsreader1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Nov 21, 2024 -

Audi Burlington responded

We're delighted to hear that your experience at Audi Burlington was positive, with timely service and a comfortable waiting area. Thank you for sharing your feedback!

November 16, 2024

Best service department going always going the extra mile service advisor knowing and helpful tech team experts More

by bellbr8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service guy that coordinated delivery of serviced vehicle
Nov 18, 2024 -

Audi Burlington responded

We're delighted to hear that our service department at Audi Burlington exceeds your expectations! Our team takes pride in going the extra mile and providing expert assistance. Thank you for sharing your experience with us!

November 16, 2024

Excellent service, as I've come to expect. On time and everything was explained to me. More

by Kristina C
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Audi Burlington responded

Kristina, thank you for trusting the Audi Burlington team with your service needs! We appreciate your kind comments and look forward to seeing you again next time!

November 15, 2024

My service advisor, Anthony, was excellent! He was knowledgeable, listened to my needs, and provided me with information I needed. More

by Naj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Audi Burlington responded

Hi Naj, we're delighted to hear that Anthony provided you with excellent service at Audi Burlington! Our team is committed to meeting your needs and ensuring a positive experience. Thank you for sharing your feedback! Safe travels!

November 14, 2024

Anthony in the service department has always been the best person I have ever worked with. He is responsive and a very professional person. More

by ruthbender20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Audi Burlington responded

Ruth, we're delighted to hear that Anthony has provided you with such excellent service at Audi Burlington. Thank you for sharing your positive experience!

November 12, 2024

Audi Burlington is a great dealership. Communication is clear and concise, the staff is friendly and accommodating, and the technicians are skilled and knowledgeable. Overall great service More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Audi Burlington responded

Tim, thank you for the fantastic feedback! We're delighted to hear that our team at Audi Burlington provides clear communication and excellent service. We appreciate your support and look forward to serving you again in the future!

November 08, 2024

My initial opinion of the dealership was mediocre. I felt like I was mislead from sales and parts. My car has been in for significant repairs twice since I bought it in August 2024. That being said wh More

by Steve Blasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Audi Burlington responded

Steve, thank you for sharing your experience with us at Audi Burlington. We're glad to hear that Tony provided outstanding service and made a positive impact on your visit. Your feedback is valuable, and we appreciate the recommendation!

November 06, 2024

Great staff from sales to service. Excellent service and easy to set up an appointment. More

by menicos550
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Celata
Nov 06, 2024 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your automotive needs! We appreciate your support and look forward to serving you again next time!

November 05, 2024

I had an alert come up on my Audi A-4 dashboard that sounded as though it needed immediate attention. I drove my car directly to Burlington Audi. Anthony was the service writer. He assured me that servi More

by janganley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Audi Burlington responded

Janganley, we're delighted to hear that Anthony provided such excellent service at Audi Burlington and got your A-4 back on the road quickly. Thanks for sharing your experience with us!

November 01, 2024

Great service and the best service advisor. Always prompt scheduling and always a clean vehicle on pick up. More

by Avedisian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your vehicle's service needs! We're grateful for your continued support and look forward to seeing you again next time!

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