Back

Audi Burlington - Service Center

Burlington, MA

4.8
1,313 Reviews

1,313 Reviews of Audi Burlington - Service Center

Sort by
September 28, 2024

Great speedy service Jim was knowledgeable and easy to deal with. Nice waiting area also More

by Jude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Audi Burlington responded

Jude, We're so glad you had a five-star visit with Jim and our service team! Thank you for trusting Audi Burlington with your vehicle!

September 27, 2024

My wife owns a Mercedes and every time we take it for maintenance , they clean the car and make it looks nice, with my electrical car I’m not sure even what they did, there is no oil to change or no engi More

by rhalloul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Brodeur
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Audi Burlington responded

Hi Rhalloul, our records do not indicate any previous interactions with our service team. Please let us know if there are any matters you wish to address. Matthew Brickey – Service Manager

September 27, 2024

The service team at Audi Burlington is one of the main reasons I buy my Audis from them. For years Jim took care of me. Now it’s Derek! I cannot say enough about the professionalism of these two service m More

by John.vanopdorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Audi Burlington responded

Hi John, we're delighted to hear that Derek and Jim have provided you with exceptional service at Audi Burlington. It's great to know you're enjoying our new features like the ride-share option and video inspections! Thanks for your continued support! Safe travels!

September 25, 2024

A new customer and was provided excellent service. Kelly was excellent! I would recommend the dealership. More

by kashinedolan
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Audi Burlington responded

Thank you for choosing Audi Burlington! We're delighted to hear that Kelly provided excellent service and made your experience a positive one. We appreciate the recommendation!

September 25, 2024

Fantastic service, my advisor Kelly and the technician who worked on my car. Also the sales department helped me with no appointment to remedy my audi app issue. Everyone was very helpful and professional More

by Lilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Audi Burlington responded

Lilo, we're delighted to hear that Kelly and the team at Audi Burlington provided such fantastic service. Thanks for sharing your experience!

September 20, 2024

Great customer service. Always helpful and there if you need anything. I drive a half hour just to go to this dealership for service More

by Stacy roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Audi Burlington responded

Thank you for the kind words! We're delighted to hear that our team at Audi Burlington provides service worth the drive. We appreciate your loyalty and look forward to assisting you again!

September 19, 2024

Great customer service and friendly stuff. Easy to make appointments and follow ups. I recommend Kelly. More

by Maria
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Audi Burlington responded

Maria, we're delighted to hear you had a great experience with our team at Audi Burlington. Thanks for recommending Kelly and sharing your positive feedback!

September 19, 2024

Great service experience. Quick turnaround, professional advisors. Derek was great.. Will definitely use again. Thanks. More

by DeanBBonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Audi Burlington responded

We're delighted to hear you had a great service experience with Derek and our team at Audi Burlington. We look forward to serving you again!

September 19, 2024

They were very professional and helped me along the way. , especially Jim who took his time with me! More

by thomas.marino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Audi Burlington responded

Thomas, we're so glad to hear it! Thank you for leaving Jim and Audi Burlington five stars!

September 14, 2024

Anthony was terrific - prompt, thorough, articulate. He is a great communicator and sincerely tried to be of assistance. More

by hwolk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Audi Burlington responded

Thank you for the kind words! We're delighted to hear that Anthony provided prompt and thorough service at Audi Burlington. We appreciate your feedback and hope to assist you again in the future!

...
8
...