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Audi Burlington - Service Center

Burlington, MA

4.8
1,397 Reviews

1,397 Reviews of Audi Burlington - Service Center

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January 28, 2025

Currently on my 4th leased vehicle at AUDI Burlington, MA. From start to finish, Sales to Service, the experience over the past 11 years has always been a POSITIVE one. More

by Rick Maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Audi Burlington responded

Rick, it's fantastic to hear about your long-term positive experiences with us at Audi Burlington! We truly appreciate your loyalty and look forward to continuing this journey with you.

January 26, 2025

Jim is always an excellent representative. He is thorough and timely with all his communications. And is detailed while delivery personalized service. Highly recommend working with him. More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Audi Burlington responded

Lola, thank you for your support of Jim & the team here at Audi Burlington! We're delighted to hear he always provides thorough & personalized service and we look forward to seeing you again next time. Take care!

January 24, 2025

He was good at texting me of what’s going on and when it’s gonna be done More

by g.schwab56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Audi Burlington responded

Hi G.Schwab! Thank you for leaving us this five-star review and for your kind words about our service team at Audi Burlington! We'll see you next time!

January 23, 2025

Great service and communication. All the work was very well done. Always sa m experience. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Audi Burlington responded

Thank you for taking the time to share your review! We're honored that you received a 5 star visit! -Audi Burlington

January 22, 2025

Great service and customer attention. Kudos to service rep Anthony .i show up without an appointment and still got me in and took care of my needs More

by nolam23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Audi Burlington responded

We're delighted to hear that Anthony and the Audi Burlington team were able to assist you! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

January 21, 2025

Thanks to Derek once again for a great experience with my recent service visit for my Audi More

by Buzz
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Audi Burlington responded

Thank you for trusting Derek & the Audi Burlington team with the care of your vehicle! We appreciate your support and look forward to seeing you again next time!

January 19, 2025

They are helpful and they always explain what work needs to be being done very well. More

by jkiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Audi Burlington responded

We're glad to hear our team is helpful and provides clear explanations about the work being done at Audi Burlington. We look forward to serving you again! Safe tarvels!

January 18, 2025

Drop off and pick up went smoothly and Derek is always efficient and responsive. The service was completed in a timely manner. More

by Ccmr66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Audi Burlington responded

We're delighted to hear that Derek and the Audi Burlington team provided efficient service for you. Thank you for sharing your experience, and we look forward to assisting with any future needs! Safe travels!

January 17, 2025

Anthony was awesome to work with. Customer service was a 10. Thank you everyone at Audi Burlington. More

by cinkabjj77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Audi Burlington responded

We're so glad you enjoyed working with Anthony & the team here at Audi Burlington! Thanks so much for the review and please don't hesitate to reach out if we can be of service again in the future!

January 17, 2025

I have been a client of this dealership for almost 20 years and am always satisfied. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Audi Burlington responded

Barbara, Thank you for the five-star rating! The team looks forward to working with you again! - Audi Burlington

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