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Audi Burlington - Service Center

Burlington, MA

4.8
1,313 Reviews

1,313 Reviews of Audi Burlington - Service Center

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October 28, 2024

Excellent facility, impeccably clean and welcoming. Staff is equally on point, my service advisor Raymond was professional, and a pleasure to work with. More

by craigncaissie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Burlington responded

We're delighted to hear that you had a positive experience at Audi Burlington! It's great to know Raymond and our team made your visit enjoyable. Thank you for the kind words about our facility and staff!

October 28, 2024

Max was very helpful and professional as well as Anthony, both at service desk. Always get great customer service, they went above and beyond to make my service appt easy. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max @ service dept.
Oct 28, 2024 -

Audi Burlington responded

Jennifer, it's fantastic to hear that Max and Anthony provided exceptional service during your visit to Audi Burlington. We're glad they made your appointment smooth and hassle-free! Thank you for sharing this feedback with us.

October 27, 2024

Always receive excellent service from Audi Burlington. Anthony my service advisor got me in without an appointment and addressed the issue. He is an asset to Audi Burlington! More

by Audi/Honda Driver
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Burlington responded

Thank you for sharing your experience! We're delighted to hear that Anthony provided excellent service and was able to assist you promptly at Audi Burlington. We appreciate your support and look forward to serving you again in the future! Safe travels!

October 26, 2024

Anthony always hooks me up he returns my text messages promptly and makes all the arrangements everything’s great More

by endlessummah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Burlington responded

We're delighted to hear that Anthony always provides you with such attentive service at Audi Burlington! Thank you for sharing your experience, and we're here whenever you need us next!

October 26, 2024

Another great service experience at Audi-Burlington my service writer. Anthony is the best service writer you could ask for. The service tech did a great job diagnosing and fixing the car. Always have an More

by antpant082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Burlington responded

Thank you for sharing your positive experience with us at Audi Burlington! We're delighted to hear that Anthony and our service team provided excellent care. We look forward to continuing to serve your Audi needs in the future!

October 17, 2024

The personnel at this dealership were very courteous, organized and efficient. Anthony did a great job explaining everything to me. More

by Thomas.galluccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Audi Burlington responded

Thomas, we're delighted to hear that Anthony and the team at Audi Burlington provided you with such a positive experience. Thank you for sharing your feedback!

October 16, 2024

I have been getting great service from Audi Burlington for many years, but the most recent experience was among the best. I wound up with the loaner car for several days after my repairs were complete be More

by William.Paine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Audi Burlington responded

William, we're delighted to hear that our team at Audi Burlington could accommodate your schedule and provide excellent service. Thank you for being a loyal customer over the years! We look forward to continuing to serve you in the future.

October 14, 2024

Great service all around! Knowledgeable. Scheduling was easy and timely. Provided a loaner car which was helpful. More

by Kellydoy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Audi Burlington responded

Kelly, we're delighted to hear that you had a great experience with our team at Audi Burlington! It's wonderful to know the scheduling and loaner car made your visit convenient. Thanks for sharing your feedback!

October 13, 2024

I brought my car in for a service issue without an appointment. I worked with Kelly and she was outstanding - friendly, accommodating and extremely responsive. I would highly recommend working with t More

by Keith G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Audi Burlington responded

Keith, we're delighted to hear that Kelly and the Audi Burlington service team provided you with such an outstanding experience. Thank you for recommending us!

October 12, 2024

The service at Audi Burkington has the very best service of ANY dealership I have ever used, hands down. Everyone is kind and attentive. Everything is explained clearly and thoroughly. The waiting area is l More

by Concordmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Audi Burlington responded

Thank you for sharing your experience! We're delighted to hear that our team at Audi Burlington provided exceptional service and made your visit enjoyable. We'll be sure to pass along the praise to Anthony as well. We look forward to welcoming you back in the future!

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