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Audi Burlington - Service Center

Burlington, MA

4.8
1,376 Reviews
Call Service Center (781) 272-8880

1,376 Reviews of Audi Burlington - Service Center

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February 15, 2023

Very accommodating and knowledgeable. Service was completed in a timely manner and great communication throughout the process. More

by katcon19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Feb 16, 2023 -

Audi Burlington responded

It's nice to hear that we've made this a great experience! Thank you for leaving us this awesome five-star review!

February 10, 2023

In and out no fuss no muss just the way I like it Thank You More

by Buzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2023 -

Audi Burlington responded

Thanks for the five-star rating! We're glad to hear that your visit with us was such a positive one. We hope to see you back for all of your future auto needs! -Audi Burlington

February 08, 2023

I’ve been a return customer for 15 years and 4 cars. Great sales staff and the best service department around. More

by mbd710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2023 -

Audi Burlington responded

Wow! We're honored to have earned your business for 15 years and appreciate you being our customer! We look forward to earning your five-star ratings again and again over the next decade and more! Thank you! - Audi Burlington

February 02, 2023

Always a pleasure to come in. Staff is always nice and welcoming and Gary is always upfront and straightforward when it comes to what needs to be done and what is recommended. More

by gbonet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Report | Print
Feb 03, 2023 -

Audi Burlington responded

Thank you for your continued support of the Audi Burlington team! Gary & the crew appreciate your support and look forward to your next visit!

February 01, 2023

They are always attentive and courteous and keeps you posted on the status of your service. More

by Nanlee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mullaney
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Feb 01, 2023 -

Audi Burlington responded

Thank you for your excellent review! We look forward to seeing you next time at Audi Burlington!

February 01, 2023

Jim was a great representative of Audi Burlington. He’s attentive and informative.all Mr expectations were met. More

by Gm1989
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Audi Burlington responded

We're happy to hear Jim provided you with an excellent experience! Thanks for trusting Audi Burlington with your business and please don't hesitate to reach out if there's anything else we can do for you!

January 31, 2023

Quick drop off and pick up. Recommended service option with appropriate pricing. Good work on the car. More

by Sanjeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Audi Burlington responded

Thank you for your excellent review, Sanjeet! We look forward to working with you next time! -Audi Burlington

January 30, 2023

Derek is easy to communicate with, has excellent knowledge of the vehicles, is very responsive and makes the service process easy. I feel comfortable with the service, knowing the job will be done c More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mullaney
Report | Print
Feb 01, 2023 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your service needs, Denise! Derek & the crew are grateful for your support and look forward to your next visit. Take care!

January 28, 2023

Excellent response to problem ! Commicated to me at each phase of getting work done The.best More

by G2.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Report | Print
Jan 31, 2023 -

Audi Burlington responded

We're so glad we could assist you! Thanks for trusting Audi Burlington with your business. We hope we can be of service again in the future!

January 27, 2023

Customer service was great. Kelly was very helpful and polite. She is a happy person. More

by Rox
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Report | Print
Jan 27, 2023 -

Audi Burlington responded

Thank you for visiting Audi Burlington! Kelly & the team appreciate your kind feedback and hope to see you again next time!

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