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Audi Burlington - Service Center

Burlington, MA

4.8
1,375 Reviews

1,375 Reviews of Audi Burlington - Service Center

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March 02, 2023

Derek has amazing work ethic and has been taking care of me for years. Everytime I have an issue he has gone above and beyond and is the main reason I continue to go back. Can not say enough about the guy! More

by q3man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Mar 03, 2023 -

Audi Burlington responded

Thank you for sharing your review! We're so happy that Derek earned your 5 stars! -Audi Burlington

March 02, 2023

Service excellent that was performed on my SQ5. Loaner car was provided and Derek was GREAT!!! As Always!!! More

by Audi A6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laris Gacanovic
Mar 03, 2023 -

Audi Burlington responded

Thank you for your review! We're happy that our technicians earned your 5 stars! -Audi Burlington

February 27, 2023

Audi Burlington is the best Audi dealership in the Boston area. They treat customers like friends and family. They always go above and beyond my service and buying needs. Every single employee is patient an More

by Bliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Kelly Mullaney
Mar 01, 2023 -

Audi Burlington responded

Wow, thank you for this incredible review about everyone here at Audi Burlington! We are immensely grateful for your words and trust in our services. Adnan, Kelly, and the whole team at Audi Burlington are here for you, always. We look forward to your next visit!

February 25, 2023

Audi Burlington service was easy to schedule , polite and attentive at drop off, completely addressing my service requests on time and at the cost quoted to me. My service advisor, Derek has supported me dur More

by Dinapolimark4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman
Feb 28, 2023 -

Audi Burlington responded

Derek and the team appreciate you leaving us this great five-star review! It makes our day to know that we've earned your business and we look forward to seeing you again! Thank you!

February 23, 2023

Dealer personnel and management are professional, efficient and very communicative. The quality of work performed is always top notch !! Best dealership I’ve ever worked with. More

by Louyanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer
Feb 24, 2023 -

Audi Burlington responded

It makes our day to know that we've provided the best care to you! Thank you for being part of our Audi Burlington family!

February 23, 2023

Derek and Audi Burlington exceeded my expectations on a recent 40k service visit. Loaner was perfect and my S5 is running like a top! Thank you. John Perry More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Audi Burlington responded

We're so glad we could help keep your Audi S5 running in the best shape possible, JP! We look forward to assisting you again at our service center! Thank you! - Audi Burlington

February 23, 2023

Service rep Tony was awesome, I showed up with a flat and they got me right in with no appointment More

by Crobshort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Audi Burlington responded

Tony and our team are glad your service visit was so easy! Thank you for coming to Audi Burlington!

February 21, 2023

The customer service at Audi Burlington was great. Fantastic communication. I would highly recommend using their service More

by jtgrzelcyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Audi Burlington responded

Thank you for the wonderful feedback about your recent experience with our team here at Audi Burlington! We hope we have the opportunity to serve you again in the future!

February 15, 2023

Dropped off car, service tech ready for me. She also found another recall and added it to save me an extra trip. More

by pwesolowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Feb 16, 2023 -

Audi Burlington responded

Thanks for sharing your experience! We appreciate you trusting the Audi Burlington team with your vehicle and look forward to seeing you again in the future!

February 15, 2023

Very accommodating and knowledgeable. Service was completed in a timely manner and great communication throughout the process. More

by katcon19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 16, 2023 -

Audi Burlington responded

It's nice to hear that we've made this a great experience! Thank you for leaving us this awesome five-star review!

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