Audi Burlington - Service Center

All personnel are always friendly and accommodating. Service was done promptly. All cost given before work is done. Love having a loaner. Car always returned better/cleaner than when I drop it off Service was done promptly. All cost given before work is done. Love having a loaner. Car always returned better/cleaner than when I drop it off More

Great experience dealing with recall. Thank you. Appreciate the updates and honesty. Nice staff and easy scheduling Thank you. Appreciate the updates and honesty. Nice staff and easy scheduling More

Had a broken fuel filler door. Service scheduled for the day after I called. Actuator replaced in under an hour. Covered by Pure Protection plan for $100 deductible. Service scheduled for the day after I called. Actuator replaced in under an hour. Covered by Pure Protection plan for $100 deductible. More

Outstanding service led by Jim. Timely and efficient. Easy to schedule and pickup as well. Timely and efficient. Easy to schedule and pickup as well. More

Always the best and most professional service. Staff goes out of their way to be accommodating. Staff goes out of their way to be accommodating. More

Called about adding Audi care to my wife's car Anthony was quick, thorough and a pleasure to deal with. Recommend him highly was quick, thorough and a pleasure to deal with. Recommend him highly More

I hit a pothole and damaged a tire. I was able to bring the car in immediately upon calling the Audi Burlington service line. Anthony was my service advisor. He was very competent an I was able to bring the car in immediately upon calling the Audi Burlington service line. Anthony was my service advisor. He was very competent and easy to communicate with about the car. He handled the process efficiently while clearly explaining what they would do to replace the tire and ensure there was no additional damage caused by the pothole ... and explained the cost The tire was replaced and a no-charge multipoint inspection was done that checked fluids, filters, steering, brakes, etc. and found no additional problems. The car was washed before it was returned to me. Everything checked was documented. When the work was completed Anthony explained in detail what had been done and what to look out for in the future regarding tire wear. He also provided me with a brief video made by the Audi technician who worked on the car summarizing what he did. The service was excellent and Anthony couldn't have been better as an advisor. More

Caring and efficient Service team. Keep one informed of what is going on with recommendations. Available to answer any questions at anytime. Keep one informed of what is going on with recommendations. Available to answer any questions at anytime. More

Superior customer service! ! My last service appointment was exceptional, easy to schedule and clear communication throughout the appointment. ! My last service appointment was exceptional, easy to schedule and clear communication throughout the appointment. More

Great customer service. Gary communicated with me during the time my car was in for service and followed up with me afterwards to make sure I was satisfied with the work Gary communicated with me during the time my car was in for service and followed up with me afterwards to make sure I was satisfied with the work More