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Audi Burlington - Service Center

Burlington, MA

4.8
1,375 Reviews

1,375 Reviews of Audi Burlington - Service Center

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April 01, 2023

I brought my car in for recalls - the dealership couldn’t have been nicer or more accommodating. Everything went like clockwork, from the reminders, the loaner car, and the staff. More

by EH
Recommend Dealer
Yes
Employees Worked With
Max Ha
Apr 04, 2023 -

Audi Burlington responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Audi Burlington and we hope we can be of service again in the future!

March 31, 2023

Interaction with all staff was exceptional. Attentive with consistent follow through. I will return whenever needed. More

by cmherbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mullaney
Apr 03, 2023 -

Audi Burlington responded

You've made our day with your five-star review! Thank you for being an Audi Burlington customer!

March 30, 2023

Best service especially with people like Derek who always make sure that my cars are getting very detailed attention. People like Derek makes this dealership excellent More

by Nshe9922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Audi Burlington responded

Thank you for the kind review! Derek & the team are grateful for your continued support and look forward to your next visit here at Audi Burlington!

March 30, 2023

Awesome dealership, been a customer of Herb for over 35 years. I have never had a problem. More

by Ram12543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman, Kelly Mullaney
Apr 03, 2023 -

Audi Burlington responded

Thank you for your longstanding support! We're grateful for your business, as well as your kind review, and look forward to your next visit here at Audi Burlington!

March 29, 2023

My experience with Audi Burlington for service of my vehicle has always been great. Check in is prompt, and the staff communicate well throughout the service. I would highly recommend the service depar More

by Jaime S
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Audi Burlington responded

Thank you for the wonderful feedback, Jaime! We appreciate you trusting the Audi Burlington team with the care of your vehicle and look forward to seeing you at your next visit!

March 28, 2023

Great service department for a number of years and one of the reason I buy from the dealership. More

by RR
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Audi Burlington responded

We're grateful for your continued support of the Audi Burlington team! Take care and please don't hesitate to reach out the next time we can be of assistance!

March 25, 2023

Best experience I’ve had , and I’ve been to A LOT of dealers. So genuine. Ali went above and beyond to cater to all of my needs. Adnan had the kindest smile and brought out a coloring book while my daug More

by AJNico725
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Ali Mohajer, Kelly Mullaney
Mar 27, 2023 -

Audi Burlington responded

Thank you for sharing your experience! We're thrilled to hear that Ali & Adnan took such wonderful care of you & your daughter and we'll be sure to pass along these kind comments to them. Thanks for choosing Audi Burlington and please don't hesitate to reach out if there's anything else we can do for you!

March 24, 2023

Excellent service, professional, courteous. Kept me informed about progress. Helpful and direct communication. Highly recommended. More

by JA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Audi Burlington responded

Thank you for the wonderful feedback about your recent experience with the Audi Burlington team! We appreciate your support and hope you won't hesitate to reach out if we can be of service again in the future!

March 24, 2023

Excellent customer service! I’m pleased with the repairs as well as the consistent follow ups throughout the process to ensure I was kept updated the entire time! Five out of fi More

by AmyA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Mar 27, 2023 -

Audi Burlington responded

Hi Amy, We're so glad your service visit earned us five stars! We hope that you return for your next appointment! Thank you! - Audi Burlington

March 23, 2023

Derek handles the service on both my Q7 and S5 He takes care everything prior to me dropping off one of my vehicles all the way until I it’s time to pick it up. I don’t have to worry about a thing. The pro More

by K.mart_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Sven Curkic
Mar 24, 2023 -

Audi Burlington responded

Thank you for trusting Derek & the Audi Burlington team with the care of your vehicles! We're grateful for your continued support and look forward to seeing you next time!

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