1,311 Reviews of Audi Burlington - Service Center
Audi Burlington is a great dealership. Communication is clear and concise, the staff is friendly and accommodating, and the technicians are skilled and knowledgeable. Overall great service Communication is clear and concise, the staff is friendly and accommodating, and the technicians are skilled and knowledgeable. Overall great service! More
My initial opinion of the dealership was mediocre. I felt like I was mislead from sales and parts. My car has been in for significant repairs twice since I bought it in August 2024. That being said wh I felt like I was mislead from sales and parts. My car has been in for significant repairs twice since I bought it in August 2024. That being said when I brought it in this time and my service person was Anthony (Tony). The service was outstanding. He was great to work with. He made no promises, but he work with me thru the whole process. It was a relief to work with someone who really seemed to care the service he was providing. I would recommend this dealership on his merits alone. Thanks again Tony. More
Great staff from sales to service. Excellent service and easy to set up an appointment. Excellent service and easy to set up an appointment. More
I had an alert come up on my Audi A-4 dashboard that sounded as though it needed immediate attention. I drove my car directly to Burlington Audi. Anthony was the service writer. He assured me that servi sounded as though it needed immediate attention. I drove my car directly to Burlington Audi. Anthony was the service writer. He assured me that service would look at it and he would let me know. This was at 11:00 am or so. I was able to pick up my car that afternoon with the alert corrected. Anthony was helpful, courteous, knowledgeable, and a pleasure to work with. More
Great service and the best service advisor. Always prompt scheduling and always a clean vehicle on pick up. Always prompt scheduling and always a clean vehicle on pick up. More
Great experience with the whole team here, from start to finish the process was well managed with clear communication and efficiency. Very smooth and pleasant experience. finish the process was well managed with clear communication and efficiency. Very smooth and pleasant experience. More
Great sales team. Service department is excellent with high quality workmanship, great communication and fair pricing. Service department is excellent with high quality workmanship, great communication and fair pricing. More
Audi Burlington staff is always friendly, helpful and dedicated to helping the customers. They take the time to explain what my car needs and is honest with how long it may take in the shop. I would hi dedicated to helping the customers. They take the time to explain what my car needs and is honest with how long it may take in the shop. I would highly recommend Audi Burlington. More
Excellent facility, impeccably clean and welcoming. Staff is equally on point, my service advisor Raymond was professional, and a pleasure to work with. Staff is equally on point, my service advisor Raymond was professional, and a pleasure to work with. More
Max was very helpful and professional as well as Anthony, both at service desk. Always get great customer service, they went above and beyond to make my service appt easy. both at service desk. Always get great customer service, they went above and beyond to make my service appt easy. More