1,356 Reviews of Audi Burlington - Service Center
Fast, friendly, no charge loaner. Reasonable service cost. Visual updates and communication by text. Simply awesome! Reasonable service cost. Visual updates and communication by text. Simply awesome! More
Jim Parolisi in the service department is THE reason I keep buying cars from Herb Chambers. He's professional, knowledgeable, honest, and an all-around great guy. keep buying cars from Herb Chambers. He's professional, knowledgeable, honest, and an all-around great guy. More
Very good experience. Jim listened to everything I said about the problem with my brakes. Checked throughly and communicated great. Then checked out some specific things t Jim listened to everything I said about the problem with my brakes. Checked throughly and communicated great. Then checked out some specific things that I requested. Great job. More
A big thank you to Max Ha for his 5 star customer service. He was professional, personable and very knowledgeable. My service was done in a timely manner. I highly recommend Audi Burlington. service. He was professional, personable and very knowledgeable. My service was done in a timely manner. I highly recommend Audi Burlington. More
Tony was great! Quick, friendly service, no surprises. Clearly explained all work and went over all paperwork both before and after service. Quick, friendly service, no surprises. Clearly explained all work and went over all paperwork both before and after service. More
I went in for an oil change and knew there was a problem with the car as well. It was diagnosed as well as fixed without any issues! Everything went smooth as always woth the dealership and Derek was quite with the car as well. It was diagnosed as well as fixed without any issues! Everything went smooth as always woth the dealership and Derek was quite helpful and gave updates when needed. More
My 2023 Q8 was in for a factory recall. I was loaned a new Q8. A previous recall with my 2019 Q8 with another dealer got me MUCH smaller Q5. Not very comfortable for super-seniors. This is I was loaned a new Q8. A previous recall with my 2019 Q8 with another dealer got me MUCH smaller Q5. Not very comfortable for super-seniors. This is a first class business from top to bottom. More
Average- very expensive oil change. You only get a discount if you ask. Why not give to all since the special is listed on website? You only get a discount if you ask. Why not give to all since the special is listed on website? More
Best customer service! Service department staff great specially Tony Ferreira very nice excellent experience he explained to me about everything concerning my car was havin Service department staff great specially Tony Ferreira very nice excellent experience he explained to me about everything concerning my car was having issues Tony gave me loaner car Q5 I loved driving it in couple years I will upgrade my Q3 to Q5 all because of Tony it was like test driving it I loved it .. Tony and the rest of the staff took care of my car like their own when I picked it up my car was shining clean. I will recommend Tony to my friends and my son who bought Porche from same dealer . Thank you to Tony and all the staff members.. Lena Terzian, 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ all the way !! More
Great service team. Excellent communication. Thorough reporting on condition of my car. Strong recommendation for servicing your Audi. Excellent communication. Thorough reporting on condition of my car. Strong recommendation for servicing your Audi. More