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1,310 Reviews of Audi Burlington - Service Center
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December 11, 2024
Service department, Anthony was the best. He explained things throughly, with no pressure and accommodated my crazy work schedule. It was greatly appreciated! He explained things throughly, with no pressure and accommodated my crazy work schedule. It was greatly appreciated! More
by Kmms94
Employees Worked With
December 11, 2024
Great service. Very professional experience. Car was done on time and was clean and ready. Very professional experience. Car was done on time and was clean and ready. More
by harpswell5
Employees Worked With
December 10, 2024
Very good with communication and overall understanding. What I didn’t like was the price difference in oil change. Although I’m a new customer at this location and usually service at Audi Natick my oil cha What I didn’t like was the price difference in oil change. Although I’m a new customer at this location and usually service at Audi Natick my oil change price shouldn’t be $50 more than I ever pay at Audi Natick. There’s all these hidden fees on top of trying to convince me my A5 cost more for oil change than a A4 was complete nonsense. If you ask me if I ever go back to Audi Burlington personally NO but I wouldn’t have a issue with referring them because the work was done perfectly but the extra fees weren’t really necessary, especially with me being a new customer to that location you would think they would want my business to conclude with them knowing there’s more work to attend to with my vehicle. More
by Audi A5 to A7 2025
Employees Worked With
December 06, 2024
Excellent service and terrific communication throughout the day each and every time I schedule an appointment the day each and every time I schedule an appointment More
by A8Gary
December 06, 2024
I had an excellent experience with the service department at Burlington Audi. The staff was incredibly polite and friendly - from the service rep who handled my case (Anthony) to the gentleman who retrieve m at Burlington Audi. The staff was incredibly polite and friendly - from the service rep who handled my case (Anthony) to the gentleman who retrieve my loaner car. What stood out the most was how accommodating they were of my busy schedule. They worked with me to find a time that fit and a loaner that would fit 2 hockey bags(!), even going the extra mile to ensure everything was handled efficiently without sacrificing quality. Their communication was top-notch, keeping me updated throughout the process and answering all my questions patiently. It's clear that customer satisfaction is a priority for them, and it shows in every interaction. More
by LSan
Employees Worked With
December 04, 2024
great timely service. ..officiant as usually...service with the smile from service manager Jim.... Merry Christmas Audi Burlington ..officiant as usually...service with the smile from service manager Jim.... Merry Christmas Audi Burlington More
by PPB
Employees Worked With
November 30, 2024
Very honest people and great service. I would recommend this place for honest service. Highly recommended I would recommend this place for honest service. Highly recommended More
by bryanlombardo03
Employees Worked With
November 30, 2024
Anthony worked with me during my visit for service and was professional, courteous and a pleasure to deal with was professional, courteous and a pleasure to deal with More
by CJM
Employees Worked With
November 29, 2024
Courteous and timely. Also good communication. And willing to accommodate having tow truck do drop off Also good communication. And willing to accommodate having tow truck do drop off More
by cjay0321
