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Audi Burlington - Service Center

Burlington, MA

4.8
1,398 Reviews

1,399 Reviews of Audi Burlington - Service Center

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May 10, 2024

I brought my car in for an oil change. The staff was very accommodating, gave me an idea of what to expect and the provided a time frame for when the job would likely be completed. They ev More

by topspin45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Audi Burlington responded

We're glad to know that you had a great experience with our team at Audi Burlington! It's always our goal to provide efficient and accommodating service. Thanks for trusting us with your car maintenance needs, we'll be sure to pass on the praise!

May 07, 2024

Jay Levy sold me the car! Amazing! Same with Max managing first year service. Started out at Peabody Audi. Can’t compare with Audi Burlington! They are extremely professional, More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
May 08, 2024 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your automotive needs! Jay, Max & the rest of the team are grateful for your support and look forward to your next visit!

May 06, 2024

Service experience is always smooth and crisp. Anthony was particularly helpful and solved some tricky aspects quickly and to my benefit. Work done quickly and as expected. More

by Scottg-ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Audi Burlington responded

We're glad to know your service experience at Audi Burlington was smooth and efficient! It's great that Anthony could assist with those tricky aspects. Thanks for sharing this positive feedback, we appreciate it!

May 06, 2024

Jim was great to work with. He got me in and out very quickly even as a walk in during the middle of the day More

by EJT612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Audi Burlington responded

We're glad to know that Jim was able to assist you promptly and efficiently at Audi Burlington. Thanks for sharing your positive experience with us!

May 03, 2024

Service was prompt and well done. The service team was very friendly and extremely helpful in answering questions. More

by AudiA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Brickey
May 06, 2024 -

Audi Burlington responded

We're so glad our Audi Burlington team was able to answer all your questions! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future!

May 03, 2024

Easy in and easy out. Loaner was right there waiting for me. And good communication before and after the service. More

by wsweinstein1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Audi Burlington responded

We're glad to know your visit was smooth and efficient! Thanks for choosing Audi Burlington for your service needs. We appreciate the feedback!

May 03, 2024

Great service that is effective, efficient, and thorough done by an overall team that cares for their customers. More

by executiveleader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Audi Burlington responded

We appreciate your kind words about our service at Audi Burlington! Our team strives to provide efficient and thorough care for all of our customers. Thanks for the review!

May 03, 2024 -

executiveleader responded

You earned the positive review, as you have in the past. Keep up the great work and, moreover, keep the great team!

April 30, 2024

We are extremely pleased with the exceptional car service we received. The oil change was executed with remarkable efficiency and speed. More

by taratulku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
May 01, 2024 -

Audi Burlington responded

We're so glad to know you had a great experience with your oil change at Audi Burlington! Efficiency and speed are key for us, thanks for noticing. Safe travels until we see you next time!

April 29, 2024

They are both professional in how they handle the service, but what sets them apart is how accommodating and helpful their team is to someone that needs their assistance! More

by sullivan.ryanp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Audi Burlington responded

We're so glad to know our team at Audi Burlington was able to provide you with professional and accommodating service. Thanks for the positive feedback!

April 27, 2024

Great service for the 50K service. Anthony was proactive and communications were timely. Loner car was good. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Audi Burlington responded

Frank, we're glad to know Anthony and the team at Audi Burlington provided you with great service. Thanks for sharing this positive feedback!

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