Back

Audi Burlington - Service Center

Burlington, MA

4.8
1,316 Reviews

1,316 Reviews of Audi Burlington - Service Center

Sort by
February 08, 2024

Jim Parolisi was super-helpful as was Matthew Brickey. The guys in the garage were also very sweet More

by ljtpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Audi Burlington responded

Thank you for the kind comments about Jim, Matthew & the rest of our service team here at Audi Burlington! We appreciate your support and hope you won't hesitate to reach out if we can assist you again in the future!

February 07, 2024

Anthony in the service department was clear and communicative about every step of the service process. Very helpful and attentive. Thanks More

by ecohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Audi Burlington responded

We're glad to know that Anthony from our service department was able to provide clear communication and attentive help throughout your visit at Audi Burlington. Thanks for sharing this positive feedback!

February 06, 2024

Was taken right away no wait. Anthony explained everything and was very patient. Everything done in a timely manner. More

by nobles-enclave-0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Audi Burlington responded

We're glad to know you had a positive experience with Anthony at Audi Burlington! We always aim for efficiency and clear communication. Thanks for the review!

February 03, 2024

Anthony was one of the best representatives i have had the pleasure to work with in helping me fix my A6. I came in for an oil change and a strange noice from the front of my car. Anthony was able to not More

by isaiahq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanh Nguyen
Feb 05, 2024 -

Audi Burlington responded

Isaiah, it's great to know that Anthony and our team at Audi Burlington were able to provide you with a top-notch service experience. We appreciate your trust in us for your Audi A6 needs and hope to serve you again in the future. Safe travels!

February 02, 2024

You guys at Audi Burlington always take great care of me and my family. Thank you so very much. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Audi Burlington responded

Tony, thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels!- The Audi Burlington Team

February 02, 2024

Service staff here were nice and professional; changed my taillight due to condensation under warranty with no questions asked. More

by 9966909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Feb 05, 2024 -

Audi Burlington responded

We're glad to know our service staff at Audi Burlington met your expectations and efficiently resolved the issue with your taillight. Thank you for choosing us! We'll see you next time. Safe travels!

January 31, 2024

Always great service with a very friendly staff. Would definitely recommend to anyone needing service or sales help More

by EJT612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Jan 31, 2024 -

Audi Burlington responded

We're delighted to know that you had a great experience with our team at Audi Burlington! Thanks for recommending us, we appreciate your support.

January 27, 2024

Thank you Anthony! Anthony was very helpful and answered all my questions! All my needs addressed More

by Max Gurjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Audi Burlington responded

Max, we're delighted we could deliver an excellent experience! - Audi Burlington Team

January 26, 2024

Derek at Audi Burlington communicated frequently with me to provide updates on my service. The whole team was great. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman
Jan 26, 2024 -

Audi Burlington responded

We're glad to know that Derek and the team at Audi Burlington were able to keep you updated throughout your service. We look forward to serving you again! Safe travels!

January 23, 2024

I was very satisfied with service provided by Audi - begging with Jim and the entire service team. Thx Michail PANKRATOV More

by michail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Audi Burlington responded

Hi Michail! We're glad to know that you had a satisfying experience with Jim and our service team at Audi Burlington. Thanks for your feedback!

...
21
...