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Audi Burlington - Service Center

Burlington, MA

4.8
1,392 Reviews
Call Service Center (781) 272-8880

1,392 Reviews of Audi Burlington - Service Center

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May 01, 2025

These guys are the best. Always helpful and always make sure customer is updated on status and even send video of repair after. Top notch. More

by Dberardinelli84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Dberardinelli84 responded

Great job guys.

May 01, 2025 -

Dberardinelli84 responded

Great job as always.

May 02, 2025 -

Audi Burlington responded

Thank you for the wonderful feedback! We appreciate your continued support of the Audi Burlington team and look forward to seeing you next time!

April 30, 2025

Top notch. Comfortable waiting area. Appreciate the post explanation of service details AND the phone call follow-up. More

by pollyallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Audi Burlington responded

Hi Polly! We're delighted to hear you enjoyed the comfortable waiting area and thorough service at Audi Burlington. Our team is committed to keeping our customers informed, so we're glad the follow-up was appreciated! Thanks for sharing your experience with us!

April 30, 2025

Worked with Anthony,service advisor, excellent and efficient service he had provided during my appointment there. More

by Devenh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Audi Burlington responded

Hi Deve! Thank you for sharing your experience! We're delighted to hear that Anthony provided excellent and efficient service during your visit to Audi Burlington. We appreciate the feedback!

April 27, 2025

Very professional and knowledgeable person the communication through the process was awesome and straightforward specially Mr Anthony Thank you. More

by Zackbenh03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Audi Burlington responded

Hi Zack, we're delighted to hear that Anthony provided you with a professional and straightforward experience at Audi Burlington. Thank you for the kind words! Safe travels!

April 27, 2025

We were there for servicing our car and the service was expedient and excellent., everything went well and in record time More

by subratpani1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Audi Burlington responded

Thank you for sharing your experience with us! We're delighted to hear that the service at Audi Burlington was both expedient and excellent. We look forward to assisting you again in the future! Safe travels!

April 26, 2025

I could not have received better service if it was not for Alen Jonuz the Service Advisor. More

by Roldan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Jonuz
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Apr 28, 2025 -

Audi Burlington responded

Hi Roldan! Thank you for leaving us this five-star review and for your kind words about Alen Jonuz from our service team at Audi Burlington! We'll see you next time!

April 26, 2025

Start to finish it was a great experience. Had the loaner car ready when I got there, sent video updates of my car and when it was ready they had cleaned the interior. Highly recommend. More

by cmazzotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Audi Burlington responded

We're delighted to hear about your positive experience at Audi Burlington! Our team strives to provide seamless service, and we're glad you appreciated the updates and clean interior. Thank you for recommending us! Safe travels!

April 25, 2025

Anthony did a great job helping me out for my first service appointment. I will return to this dealership anytime I have an issue. Brian More

by Brooksie55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Audi Burlington responded

Brian, we're delighted to hear that Anthony provided great assistance during your first service appointment at Audi Burlington. We look forward to welcoming you back whenever you need us! Safe travels!

April 23, 2025

The service was superb The service was excellent and courteous Would highly recommend Audi Burlington More

by Joanmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Audi Burlington responded

Joanmel, thank you for the glowing recommendation! We're delighted to hear that our team at Audi Burlington provided superb service. We appreciate your support and look forward to serving you again in the future!

April 22, 2025

Addressed my recurring nuisance with candor, to my satisfaction. Appreciated access to a loaner over the weekend. More

by igawel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Audi Burlington responded

We're glad to hear that our team at Audi Burlington was able to address your concerns and provide a loaner for the weekend. Thank you for sharing your experience with us!

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