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Audi Burlington - Service Center

Burlington, MA

4.8
1,397 Reviews

1,397 Reviews of Audi Burlington - Service Center

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August 28, 2024

Audi Burlington always delivers an efficient and professional service experience. A pleasure to work with their knowledgable, friendly, staff. More

by RichL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Audi Burlington responded

Rich, thank you for your continued support of the Audi Burlington team! We appreciate your kind feedback and look forward to seeing you at your next visit!

August 27, 2024

I Always have a great experience with the service team here! Everyone goes above and beyond to help. More

by Anthony Lazzaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mullaney
Aug 27, 2024 -

Audi Burlington responded

Thank you for the wonderful feedback, Anthony! We're honored to receive your support and look forward to your next visit here at Audi Burlington!

August 24, 2024

Worked with Anthony Ferreira of the service department. He has been excellent in explaining service and cost. Kept me updated on progress of the repair. More

by anvami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Audi Burlington responded

We're delighted to hear that Anthony provided excellent service and kept you well-informed at Audi Burlington. We look forward to serving you again! Safe travels!

August 23, 2024

Derek in service and Brenden in sales are the best. They always take care of me no matter what I may need. More

by ericm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Audi Burlington responded

Hi Eric, thank you for the kind words! We're delighted to hear that Derek and Brenden have consistently provided excellent service at Audi Burlington. We appreciate your support! Safe travels!

August 23, 2024

Burlington Audi is very pleasant to deal with. Have never had anything but great service. More

by Snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Aug 26, 2024 -

Audi Burlington responded

We're delighted to hear that your experience with Burlington Audi has always been pleasant and that you’ve consistently received great service at Audi Burlington. We look forward to serving you again! Safe travels!

August 19, 2024

A pleasant, efficient group from the first to the last. See you in a year More

by Rmmcindoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mullaney
Aug 21, 2024 -

Audi Burlington responded

Thank you for the awesome review! We look forward to seeing you again! - Audi Burlington

August 16, 2024

Great communication and service very quickly addressed my issue and very easy to work with More

by Bhs2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Audi Burlington responded

Thank you for the wonderful review! We're happy to hear you had a great experience with our team here at Audi Burlington and we hope to see you again in the future!

August 14, 2024

My service writer Derek Brodeur is incredible. Very quick to reply to my inquiries, scheduling a brand new A5S loaner vehicle and always handles technical issues in a highly professional manner. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Audi Burlington responded

Paul, we're delighted to hear that Derek provided you with exceptional service at Audi Burlington. Thanks for sharing your positive experience!

August 13, 2024

Took care of problem immediately and returned vehicle in neat condition. Price was right and competitive with other shops I consulted. More

by Muzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Audi Burlington responded

Thank you for the wonderful feedback about your recent visit here at Audi Burlington! We appreciate your support and hope we have the opportunity to serve you again in the future!

August 13, 2024

In and out in a short time. Technician shot a movie and sent it to me. Very happy More

by @PhilHolberton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Leary
Aug 14, 2024 -

Audi Burlington responded

Thank you for sharing your experience, Phil! Our team appreciates your support and hopes to see you again next time here at Audi Burlington!

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