Audi Burlington - Service Center

I cannot begin to tell you how thrilled I am with this dealership. I had a couple of issues with my S5 Cab. Matthew and Anthony really took care of me. My front left speaker was blown and they took car dealership. I had a couple of issues with my S5 Cab. Matthew and Anthony really took care of me. My front left speaker was blown and they took care of the problem at very little cost. My brakes and tires were nearing replacement but Matthew suggested I wait another couple of months to get maximum tread life. 100 out of 100 dealerships would have tricked me into getting near parts before I really needed to. I highly recommend this dealership and the service center. Ask for Anthony and Matt, You won't be sorry, More

Tires ordered and mounted within 4 hours. Excellent service. Very professional. Waiting area comfortable and clean Excellent service. Very professional. Waiting area comfortable and clean More

today I came into your Burlington Audi location to have my Audi seven service for an oil change, etc. The gentleman who checked me in was Anthony very nice he requested a left ride for me to the mall and e my Audi seven service for an oil change, etc. The gentleman who checked me in was Anthony very nice he requested a left ride for me to the mall and explained how I would receive a link for the return ride back when my car was about to be finished, I received a text for the lift ride back, I clicked on the link read the disclaimer and attempted to request a car for pick up while I was waiting outside. An Audi service person happened to park and was going into the mall. I politely mentioned to them that I wasn’t able to get the car. He very kindly asked if he could see my phone and attempted to help me for some reason we couldn’t get a car he said that if I wanted a ride back to Audi that he had to run into the mall to grab lunch for his boss I said sure that would be great. Take your time he came back out and save the day I am not certain of his first name he works in the service department is from the Dominican Republic has an eight year-old in a four year-old child. I always just conversation because I’d like to be friendly. I just want to reach out and say thank you again to this nice young man. He is such an asset to the Burlington Audi family. Donna M. D’Amato More

Kelly was welcoming and attentive with great follow-up. All of my questions were addressed in a respectful way. All of my questions were addressed in a respectful way. More

Great speedy service Jim was knowledgeable and easy to deal with. Nice waiting area also deal with. Nice waiting area also More

The service team at Audi Burlington is one of the main reasons I buy my Audis from them. For years Jim took care of me. Now it’s Derek! I cannot say enough about the professionalism of these two service m reasons I buy my Audis from them. For years Jim took care of me. Now it’s Derek! I cannot say enough about the professionalism of these two service managers. Also, I like very much two of the new features offered at Audi Burlington. First is the “ride share” option for pickup and drop off. Second is the video that I received showing the multi-point inspection as well as the proposed work to be done. Totally Awesome! More

My wife owns a Mercedes and every time we take it for maintenance , they clean the car and make it looks nice, with my electrical car I’m not sure even what they did, there is no oil to change or no engi maintenance , they clean the car and make it looks nice, with my electrical car I’m not sure even what they did, there is no oil to change or no engine to check, I got a video stating the brakes and tires look good, I drive the car I know how the brakes and tires looks, I was expecting more for the service but I guess I was spoil by Mercedes More

A new customer and was provided excellent service. Kelly was excellent! I would recommend the dealership. Kelly was excellent! I would recommend the dealership. More

Fantastic service, my advisor Kelly and the technician who worked on my car. Also the sales department helped me with no appointment to remedy my audi app issue. Everyone was very helpful and professional who worked on my car. Also the sales department helped me with no appointment to remedy my audi app issue. Everyone was very helpful and professional. More

Great customer service. Always helpful and there if you need anything. I drive a half hour just to go to this dealership for service Always helpful and there if you need anything. I drive a half hour just to go to this dealership for service More