1,310 Reviews of Audi Burlington - Service Center
Since I bought my Audi at this dealership my experience with them was great. Adnan Sehovis and rest of this team was there from the begining and during my service six months later they were still attentive with them was great. Adnan Sehovis and rest of this team was there from the begining and during my service six months later they were still attentive as they were on that first day. I would strongly recomend this dealership to anybody who is looking to buy used or new Audi. Service was done on time and my problem was fixed. Charlie More
I recently brought my Audi A4 to Herb Chambers Audi of Burlington to have some repairs done and they provided exceptional customer service. Much of the work was covered under warranty. The service adviso Burlington to have some repairs done and they provided exceptional customer service. Much of the work was covered under warranty. The service advisor was friendly and informative. They provided a loaner car, and made my experience a pleasant one. I've purchased an Audi from this dealer in the past and would not hesitate to buy from them again. They are extremely professional and easy to do business with. Be sure to check them out before buying an Audi or having one serviced anywhere else. Audi is a luxury brand and Audi of Burlington provides the service to match! More
I had just bought a 2007 Audi out of state and was looking to fix a broken glovebox which I had hoped was still under warranty and a recall service check. When I arrived, I was treated so well I was looking to fix a broken glovebox which I had hoped was still under warranty and a recall service check. When I arrived, I was treated so well I was really amazed. My previous experiences with service depts. at dealerships has been poor to say the least. And I had gone to Audi in Brookline the previous week for this work - and was horrified by the poor treatment and rude attitude and ended up leaving in disgust with a $600 quote to fix my glovebox. So walking into Audi Burlington and meeting Adam was such a pleasure. I didn't even have an appointment - and my car was handled right away. They took the time to do the research on my vehicle, finished the recall work in record time. They were able to open the glovebox (where the other dealer couldn't), identified it actually was a warranty issue, and the parts are on order and it will be fixed for free! So making the drive out to Burlington was so worth it! I saved $600, met my future service team, and encountered one of the most professional, nicest service manager's around. Adam rocks! So I strongly suggest making the drive to this dealership for your repair work. More
I stopped in with my 2002 Audi A4 for a recall. It was my first time at this dealership, and I have to say that the level of prof. and customer service were unmatched by any of the other dealers I have been first time at this dealership, and I have to say that the level of prof. and customer service were unmatched by any of the other dealers I have been to. The attention to detail and the fact that they do a complementary inspection with every service (even a recall) is amazing.I will highly recommend this dealer to all of my friends and family, and will definitely be back. More
I stopped in with my 2002 Audi A4 for a recall. It was my first time at this dealership, and I have to say that the level of prof. and customer service were unmatched by any of the other dealers I have been first time at this dealership, and I have to say that the level of prof. and customer service were unmatched by any of the other dealers I have been to. The attention to detail and the fact that they do a complementary inspection with every service (even a recall) is amazing.I will highly recommend this dealer to all of my friends and family, and will definitely be back. More
I have bought and serviced my last 2 S4 at Audi Burlington. The staff has always been professional and attentive. The service department has been great, especially since the new location. I am able Burlington. The staff has always been professional and attentive. The service department has been great, especially since the new location. I am able to get in and out quicky and the loaner car is always available when I get there. I have recommended both friends and family to Audi Burlington. More
Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Servi Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. More
The service department at Audi of Burlington couldn't be more customer service oriented. I found all of the team members extremely professional, friendly and accommodating. The service area is very clean a more customer service oriented. I found all of the team members extremely professional, friendly and accommodating. The service area is very clean and comfortable. Most of all, they were able to diagnose the issue with my car-which made me VERY happy. More
I've given an excellent rating because my husband and I are happily entering our 4th yr with the Burlington Audi Service Dept. They take customer service to the next level. Though I don't recall interactin are happily entering our 4th yr with the Burlington Audi Service Dept. They take customer service to the next level. Though I don't recall interacting with Adam prior to this recent visit, he treated me as if I was a familiar face and fully explained what service work was being done, and how, in a most efficient and friendly manner. I know my new A6 will be in great hands! More
The Herb Chambers team helped me getting a convenient service appointment set up, and also performed other (warrantied) services on my vehicle proactively for me, so that I could avoid taking multiple tr service appointment set up, and also performed other (warrantied) services on my vehicle proactively for me, so that I could avoid taking multiple trips to the dealership. Even thoguh there is another Audi dealership in the town I live in, I chose to drive over an hour (when I am in the area for work) to go to Herb Chambers. Great team here! More