Audi Burlington - Service Center

I have bought and serviced my last 2 S4 at Audi Burlington. The staff has always been professional and attentive. The service department has been great, especially since the new location. I am able Burlington. The staff has always been professional and attentive. The service department has been great, especially since the new location. I am able to get in and out quicky and the loaner car is always available when I get there. I have recommended both friends and family to Audi Burlington. More

Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Servi Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. Great Service. More

The service department at Audi of Burlington couldn't be more customer service oriented. I found all of the team members extremely professional, friendly and accommodating. The service area is very clean a more customer service oriented. I found all of the team members extremely professional, friendly and accommodating. The service area is very clean and comfortable. Most of all, they were able to diagnose the issue with my car-which made me VERY happy. More

I've given an excellent rating because my husband and I are happily entering our 4th yr with the Burlington Audi Service Dept. They take customer service to the next level. Though I don't recall interactin are happily entering our 4th yr with the Burlington Audi Service Dept. They take customer service to the next level. Though I don't recall interacting with Adam prior to this recent visit, he treated me as if I was a familiar face and fully explained what service work was being done, and how, in a most efficient and friendly manner. I know my new A6 will be in great hands! More

The Herb Chambers team helped me getting a convenient service appointment set up, and also performed other (warrantied) services on my vehicle proactively for me, so that I could avoid taking multiple tr service appointment set up, and also performed other (warrantied) services on my vehicle proactively for me, so that I could avoid taking multiple trips to the dealership. Even thoguh there is another Audi dealership in the town I live in, I chose to drive over an hour (when I am in the area for work) to go to Herb Chambers. Great team here! More

I have purchased and leased new and used cars from this dealership for many years. I have never had a better experience in the buying/leasing/servicing of my car, than I have from this dealership. From t dealership for many years. I have never had a better experience in the buying/leasing/servicing of my car, than I have from this dealership. From the first visit to the dealership, to each and every service visit, this dealership excels from top to bottom. I have referred friends and family and all agree; this is a great operation with people who understand the business of people and their automobiles. I currently drive an RS4, and my wife drives a Q7. We are extremely happy with both, and the service department is accomodating with both appointments and loaners. More

I had many service appointments with Audi of Burlington and they are great. Recently i bought a used car with them and they made sure it was seemless. The guys in Sales and Service are awesome and ther and they are great. Recently i bought a used car with them and they made sure it was seemless. The guys in Sales and Service are awesome and there is a trust factor between the customer and employees More

Very attentive and friendly staff. The work is always done very well and the cars is clean when returned. There could be some improvement with the time it takes to do a simple oil change, but I'm sure so done very well and the cars is clean when returned. There could be some improvement with the time it takes to do a simple oil change, but I'm sure some very simple management steps can be taken to correct it. More

My experience at Herb Chambers Audi of Burlington has been outstanding on each occasion I have had my Q5 in for upgrades or scheduled maintenace checks. The service care specialists are extrememly accomo been outstanding on each occasion I have had my Q5 in for upgrades or scheduled maintenace checks. The service care specialists are extrememly accomodating, take great care of my car, and have me in and out quickly. If needed, I have been offered a loaner car for the duration of the day while work is carried out. Excellent customer service, I wouldn't think of bringing my car anywhere else. More

The service I have received at Herb Chambers Audi Burlington has been professional, timely, and well done. I have been coming to this dealer since long before it was bought by the Chambers folks and Burlington has been professional, timely, and well done. I have been coming to this dealer since long before it was bought by the Chambers folks and admitted some trepidation about the shop changing hands. It went beyond well and I have been quite happy with my relationships as they have evolved. Joe has gone above and beyond for me time and time again, getting my car in and out with unexpected/unscheduled issues, calling me for any reason, the car is done, they found something else and it's not done, it's going to be xxx dollars more, shuffling loaners so I get a car on short notice. There are never any surprises; everyone is attentive, patient and flexible. My two Audis running well contribute to a good night's sleep, believe me. More