1,356 Reviews of Audi Burlington - Service Center
I brought my car into the Audi dealership due to a strange warning light. I worked with Jeff Buchholz, who was responsive, communicative and very easy to work with. He kept me inofrmed throughout th strange warning light. I worked with Jeff Buchholz, who was responsive, communicative and very easy to work with. He kept me inofrmed throughout the process. I was very pleased to have worked with him. More
Jim is the best service advisor I have ever dealt with. He is terrific. He is one of the reasons I do business with this dealership. That said,there must be a team that supports Jim and I have almost i He is terrific. He is one of the reasons I do business with this dealership. That said,there must be a team that supports Jim and I have almost invariably had good experiences there. More
I had great experience, they provide me with car that took me to Burlington mall, had lunch there, than came back to the dealership and picked my car. even though they washed my car when it was delivered took me to Burlington mall, had lunch there, than came back to the dealership and picked my car. even though they washed my car when it was delivered back to me it was still wet. More
I have received consistently exceptional service from this dealer for many years, especially from my service person, Jim Parolisi, for my most recent two Audis. I trust the quality of work, and greatly a this dealer for many years, especially from my service person, Jim Parolisi, for my most recent two Audis. I trust the quality of work, and greatly appreciate the efficiency of everyone at this dealership. I am treated with the utmost respect and courtesy and I value the good relationships I have here. They do excellent work, and have gone above and beyond in so many respects, to make sure I am happy. More
John is the man! He tried his best to get everything done for me within the same day that I had my service even though they were short on men. He is super nice and super friendly. Would recommend going for h for me within the same day that I had my service even though they were short on men. He is super nice and super friendly. Would recommend going for him when doing service! No regrets! More
John amd Peter were excellent, in every phase. Courteous, Professional and knowledgeable, in every way. They were fanstastic, the minute I walked in. Thank t ou both for everyrhing!! Courteous, Professional and knowledgeable, in every way. They were fanstastic, the minute I walked in. Thank t ou both for everyrhing!! More
I recently had my car serviced at Audi Burlington. I am extremely impressed with the level of customer service at this dealership. Jen Gardner handled the scheduling of my service appointment with professi extremely impressed with the level of customer service at this dealership. Jen Gardner handled the scheduling of my service appointment with professionalism and understanding. She managed to get me in that same afternoon!. I moved to the area from out of state over the Summer. I can tell you that Audi Burlington really goes above and beyond in comparison to my experiences at the dealership from which my car was purchased! John and Jim were equally as impressive with there level of service to me, the customer. I look forward to doing future business with your establishment! More
Great experience! The service on my car took longer than expected, but there was great communication and no issues about my keeping the loaner until my care was ready. The loaner was great and my car came expected, but there was great communication and no issues about my keeping the loaner until my care was ready. The loaner was great and my car came back running beautifull and clean inside and out. Highly recommended! More
The service was prompt, courteous and efficient. The loaner was good, the car was finished and ready on time. The wait at drop off and pick up was short. The car was returned washed and vacuumed. Highly loaner was good, the car was finished and ready on time. The wait at drop off and pick up was short. The car was returned washed and vacuumed. Highly recommend this dealer for Audi service. More
Elite Service, timely follow up and in a class of their own. The team at Audi, Burlington understands the expectations of their customers and strives to exceed them. First Class is an understatement. R own. The team at Audi, Burlington understands the expectations of their customers and strives to exceed them. First Class is an understatement. Respectfully, Gregory Nicoll Concord, MA More