Audi Burlington - Service Center

I had a problem with one of the engine coils, and was lucky enough to have it happen within 2 miles of the dealership. I walked in around 5pm, and Jeff not only greeted me, but recognized me from previou lucky enough to have it happen within 2 miles of the dealership. I walked in around 5pm, and Jeff not only greeted me, but recognized me from previous 15K and 25K service appointments. I sincerely did not expect this, as he deals with dozens of people every day. He was knowledgeable about the possible causes, reassuring that the issue would be resolved quickly and correctly, and understanding of my stress, having just nursed the vehicle from the highway. He also very quickly arranged for me to get a loaner, and I was back on the highway and on the way home in under 20 minutes. It's also worth pointing out that I despite not having purchased my car in this dealership (I purchased it in Pennsylvania), I always feel like I'm greeted with excellent service. More

As usual the service is excellent from the time you call, to the drop off and then pick up. Best service I have ever recieved to the drop off and then pick up. Best service I have ever recieved More

I worked with John during my most recent service visit. I was impressed with how professional and thorough he was. I recommend Audi of burlington to all my friends. was impressed with how professional and thorough he was. I recommend Audi of burlington to all my friends. More

The service center at Audi of Burlington is terrific. The building itself is very nice and has a covered drive-in where you can drop off your vehicle and the inside offers free wifi. They offered me a courte building itself is very nice and has a covered drive-in where you can drop off your vehicle and the inside offers free wifi. They offered me a courtesy loaner for the 2 days my car was with them, something that I never received at Audi of Brookline where I was forced to pay for non-audi rental cars while my car was being serviced by them. They fixed the issues they found and my car was returned to me cleaned inside and out. I will definitely be driving the extra distance to get tow Audi of Burlington in the future for my service needs. More

Jim was awesome, as usual. He arranged for me to come in the day I called, remembered where I worked and had the shuttle ready to take me back, and had the car ready (and fixed!) when promised. He is the b the day I called, remembered where I worked and had the shuttle ready to take me back, and had the car ready (and fixed!) when promised. He is the best! More

I brought my car into the Audi dealership due to a strange warning light. I worked with Jeff Buchholz, who was responsive, communicative and very easy to work with. He kept me inofrmed throughout th strange warning light. I worked with Jeff Buchholz, who was responsive, communicative and very easy to work with. He kept me inofrmed throughout the process. I was very pleased to have worked with him. More

Jim is the best service advisor I have ever dealt with. He is terrific. He is one of the reasons I do business with this dealership. That said,there must be a team that supports Jim and I have almost i He is terrific. He is one of the reasons I do business with this dealership. That said,there must be a team that supports Jim and I have almost invariably had good experiences there. More

I had great experience, they provide me with car that took me to Burlington mall, had lunch there, than came back to the dealership and picked my car. even though they washed my car when it was delivered took me to Burlington mall, had lunch there, than came back to the dealership and picked my car. even though they washed my car when it was delivered back to me it was still wet. More

John is the man! He tried his best to get everything done for me within the same day that I had my service even though they were short on men. He is super nice and super friendly. Would recommend going for h for me within the same day that I had my service even though they were short on men. He is super nice and super friendly. Would recommend going for him when doing service! No regrets! More