1,378 Reviews of Audi Burlington - Service Center
Quick and easy I thought I was going to have to leave my car for a key issue, but Derek Brodeur immediately resolved my issue. I was in and out in under 10 minutes! I thought I was going to have to leave my car for a key issue, but Derek Brodeur immediately resolved my issue. I was in and out in under 10 minutes! More
Audi recall Derek was friendly, efficient, knowledgeable and answered all my questions clearly and patiently. He graciously offered me coffee, water and ice cream Derek was friendly, efficient, knowledgeable and answered all my questions clearly and patiently. He graciously offered me coffee, water and ice cream while I waited. More
Professional, quality, knowledgeable Great service with a friendly, knowledgeable, and professional service. Derek was able to answer all my questions and I was confident with the quality Great service with a friendly, knowledgeable, and professional service. Derek was able to answer all my questions and I was confident with the quality of service that I received. I will definitely continue to have my car serviced at his location. More
A Plus It was a pleasure dealing with Derek - prompt phone calls, quick service, great interaction with Derek. nice guy. The service at AUdi Burlington con It was a pleasure dealing with Derek - prompt phone calls, quick service, great interaction with Derek. nice guy. The service at AUdi Burlington continues to be excellent. More
1st Service and Experience with Audi Burlington I bought the car in for its first service and to repair a flat. Derek Brodeur was great to work with, very helpful and accommodating I bought the car in for its first service and to repair a flat. Derek Brodeur was great to work with, very helpful and accommodating More
Excellent experience Derek Brodeur was friendly & efficient I made an appointment at Audi of Burlington for a scheduled maintenance and to replace a road hazard tire under my insurance policy I bought with the I made an appointment at Audi of Burlington for a scheduled maintenance and to replace a road hazard tire under my insurance policy I bought with the new car When I arrived I was greeted by 2 friendly attendants in a very clean drive thru area and ushered into a service advisor Derek Brodeur He looked up my info and within minutes saw I had the tire insurance ,found out the new tire was in stock and told me my car would be serviced,tire replaced and the car would be cleaned .This would take about 1 1/2 to 2 hours and ushered me to a very comfortable waiting area where I could do some work and watch TV He called me over in about 1 hour & 45 minutes ,the car was all set and within a few minutes I was on my way. It was a ver pleasant experience. More
Friendly and professional Derek Brodeur (Burlington Audi) was both professional and easy to work with from scheduling the appointment to reviewing the charges to arranging a lo Derek Brodeur (Burlington Audi) was both professional and easy to work with from scheduling the appointment to reviewing the charges to arranging a loaner vehicle. More
Exceptional service Really exceptional service under challenging circumstances! Tim took care of me from the moment my car arrived on the flatbed at 7am Saturday morning. Really exceptional service under challenging circumstances! Tim took care of me from the moment my car arrived on the flatbed at 7am Saturday morning. Listened to my description of engine failure, told me what he surmised may have happened (he turned out to be correct), got me a loaner so I could get to my appointment, and had the car repaired and ready for me by Tuesday, even though I added on a full car detail! More
Brought the car in for a recall I brought the car in for a recall while I was there dropping it off they noticed I was there near scheduled maintenance so they did both I brought the car in for a recall while I was there dropping it off they noticed I was there near scheduled maintenance so they did both More
Recall All work was done in a timely manner. This was just a recall for a software update, so not much to say about it. They washed the car afterwards, whic All work was done in a timely manner. This was just a recall for a software update, so not much to say about it. They washed the car afterwards, which is standard for any luxury model dealer. More