Audi Burlington - Service Center

25000 Mile Service It was a pleasure working with Derek Brodeur during last week's visit. Derek was respectful of my time, communicated well and delivered my vehicle ba It was a pleasure working with Derek Brodeur during last week's visit. Derek was respectful of my time, communicated well and delivered my vehicle back in the promised time - nicely done! More

5,000 mile check up Audi was ready and waiting for my car when I dropped it off. Service appt was timely and efficient. I did not encounter any issues at all. Audi was ready and waiting for my car when I dropped it off. Service appt was timely and efficient. I did not encounter any issues at all. More

Trouble with scratched and gouged wheels Tim Sousa did a great job in analyzing the damage to my right front tire and wheel and suggested a remedy that looks fantastic and saved me the cost Tim Sousa did a great job in analyzing the damage to my right front tire and wheel and suggested a remedy that looks fantastic and saved me the cost of a new rim. He said it would look good as new and it does. Love my A-5 Cabriolet. More

Over 5 years of Excellent Audi Service I have been working with Jim Parolosi for over 5 years regarding service needs for my Audi A4. Jim is knowledgable, dependable and very professional I have been working with Jim Parolosi for over 5 years regarding service needs for my Audi A4. Jim is knowledgable, dependable and very professional in his dealings with his customer's service requirements. It would be easy to do business with any Audi dealership, however, the service experience that Jim has consistently provided is why I have stayed with Audi Burlington. Keep up the good work Jim. More

Service and Sales exemplary! Outstanding customer service from the purchase last year through servicing of my Q5. Peter in Sales and Derek in service are assets to the organizatio Outstanding customer service from the purchase last year through servicing of my Q5. Peter in Sales and Derek in service are assets to the organization. Total follow through! More

Will absolutely be coming back Needed help getting a couple parts for my 2010 A4, a good friend had reccomeneded the Burlington location to me. Had no problem getting what I needed Needed help getting a couple parts for my 2010 A4, a good friend had reccomeneded the Burlington location to me. Had no problem getting what I needed thanks to Adam Williams. Was a pleasure to talk with, extremely professional and made the whole process a breeze. Will absolutely be returning here any time I'm in need of service! More

Excellent Service Experience Because of Jim Parolisi I recently brought my S4 to be serviced by Audi Burlington, Ma. My service advisor, Jim Parolisi, provided me with excellent service. He was very kn I recently brought my S4 to be serviced by Audi Burlington, Ma. My service advisor, Jim Parolisi, provided me with excellent service. He was very knowledgeable of the mechanical issues, showed care explaining the issues to me thoroughly and followed up as appropriate as to when my car would be ready. The dealership provided a loaner car to help ease the disruption of my daily routine. When comparing Jim's service with other local European car dealerships (competitors) I've visited in the past, the positive experience Jim provided was the best a customer can ask for during a time of need with a car problem. Because of Jim's service, I've also recommended Audi Burlington to other Audi owners. MANY THANKS, Jim -- you're the best! Another very satisfied customer for Audi Burlington service department. More

Exceptional Service I had purchased my Audi in NYC, so needed a dealership in the Boston area to get it serviced. After reading reviews of Audi Dealerships in the area, I had purchased my Audi in NYC, so needed a dealership in the Boston area to get it serviced. After reading reviews of Audi Dealerships in the area, I settled on Audi Burlington and after my experience with Derek Brodeur I understand why people are so happy with their service. I was treated like a I had been a customer for years! I highly recommend them to anyone looking for an Audi dealership to service their car. More

35K Service & Extra Jim is by far the best service man that we've encounter in the past. Hands down. Very straight upfront and courteous. He went beyond his duty to ma Jim is by far the best service man that we've encounter in the past. Hands down. Very straight upfront and courteous. He went beyond his duty to make sure that we are happy with the service performed. It was our 35K service for our vehicle. Front break pads and rotor were replaced promptly after Jim called to give us a quote. Though it's expensive given it's Audi OEM parts comparing to other vehicle brands, he found us a coupon to use which saved a bit money. There were minor scratches present in the front of the vehicles that I noted(not Audi's fault/cause). Jim agreed to take a look and arranged me to come in on a separate day. The repair was done in less than 20 minutes. The vehicle came out clean as before(95% of scratches were buffed out and gone, and I'm pleased with the outcome). I highly recommend anyone who's looking to service their Audi's. This dealership in my opinion is by far the best. Thank you Jim. More