Audi Burlington - Service Center

Professional, quality, knowledgeable Great service with a friendly, knowledgeable, and professional service. Derek was able to answer all my questions and I was confident with the quality Great service with a friendly, knowledgeable, and professional service. Derek was able to answer all my questions and I was confident with the quality of service that I received. I will definitely continue to have my car serviced at his location. More

A Plus It was a pleasure dealing with Derek - prompt phone calls, quick service, great interaction with Derek. nice guy. The service at AUdi Burlington con It was a pleasure dealing with Derek - prompt phone calls, quick service, great interaction with Derek. nice guy. The service at AUdi Burlington continues to be excellent. More

1st Service and Experience with Audi Burlington I bought the car in for its first service and to repair a flat. Derek Brodeur was great to work with, very helpful and accommodating I bought the car in for its first service and to repair a flat. Derek Brodeur was great to work with, very helpful and accommodating More

Excellent experience Derek Brodeur was friendly & efficient I made an appointment at Audi of Burlington for a scheduled maintenance and to replace a road hazard tire under my insurance policy I bought with the I made an appointment at Audi of Burlington for a scheduled maintenance and to replace a road hazard tire under my insurance policy I bought with the new car When I arrived I was greeted by 2 friendly attendants in a very clean drive thru area and ushered into a service advisor Derek Brodeur He looked up my info and within minutes saw I had the tire insurance ,found out the new tire was in stock and told me my car would be serviced,tire replaced and the car would be cleaned .This would take about 1 1/2 to 2 hours and ushered me to a very comfortable waiting area where I could do some work and watch TV He called me over in about 1 hour & 45 minutes ,the car was all set and within a few minutes I was on my way. It was a ver pleasant experience. More

Friendly and professional Derek Brodeur (Burlington Audi) was both professional and easy to work with from scheduling the appointment to reviewing the charges to arranging a lo Derek Brodeur (Burlington Audi) was both professional and easy to work with from scheduling the appointment to reviewing the charges to arranging a loaner vehicle. More

Exceptional service Really exceptional service under challenging circumstances! Tim took care of me from the moment my car arrived on the flatbed at 7am Saturday morning. Really exceptional service under challenging circumstances! Tim took care of me from the moment my car arrived on the flatbed at 7am Saturday morning. Listened to my description of engine failure, told me what he surmised may have happened (he turned out to be correct), got me a loaner so I could get to my appointment, and had the car repaired and ready for me by Tuesday, even though I added on a full car detail! More

Brought the car in for a recall I brought the car in for a recall while I was there dropping it off they noticed I was there near scheduled maintenance so they did both I brought the car in for a recall while I was there dropping it off they noticed I was there near scheduled maintenance so they did both More

edficient service Derek was very efficient and friendly. Service was quick and the car wash was great. He recommended the heater software update from the recall notice Derek was very efficient and friendly. Service was quick and the car wash was great. He recommended the heater software update from the recall notice that I had forgotten . Professional service e. Thanks Tom More

Derek Brodeur was great 15K service was performed and the car was ready sooner than expected. A couple of additional minor issues were resolved. Derek explained everything 15K service was performed and the car was ready sooner than expected. A couple of additional minor issues were resolved. Derek explained everything that was done and what was found by the service technician. More