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Audi Burlington - Service Center

Burlington, MA

4.8
1,378 Reviews

1,378 Reviews of Audi Burlington - Service Center

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October 19, 2016

Over delivery each time I visit or call The service is impeccable. If I call with a question, i get an answer quickly. The work is on time and budget. Easy to schedule an appointment, ser More

by Mike K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you! I am so appreciative of you taking the time to let us know about your experience with Lauren and Jim. We value your continued business and look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 19, 2016

Great Service Department The Burlington Audi service department has knowledgeable and courteous service reps and mechanics. I have been working with Jim for almost 5 years an More

by Lisa K
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oct 20, 2016 -

Audi Burlington responded

Thank you, Lisa! At Audi Burlington we take great pride in surpassing any and all expectations you might have when servicing your vehicle. I’m so pleased to know that Jim provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 19, 2016

Fantastic Jim ! I've been taking our fleet of 3 Audi vehicles to Jim for the past several years. Competent, knowledgeable, friendly and a good diagnostician. He's g More

by 4 Audi guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 20, 2016 -

Audi Burlington responded

Thank you! We appreciate your business and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

October 18, 2016

Excellent Service I had just called the prior day and received an appointment for the next day. The service was performed exceptionally in record time and even an inspe More

by NDLeprechaun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 18, 2016 -

Audi Burlington responded

Thank you! We're proud of the great service that Derek provides to our customers and I'll be sure to pass along your kind words. Best, Adnan Sehovic, General Manager

October 18, 2016

Service review Derek Brodeur was excellent in handling my service. Couldn't ask for more. Will look forward to dealing with him when I have to return for my next ser More

by claude1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 18, 2016 -

Audi Burlington responded

Thank you for the five-star review! We're so happy to hear that Derek and our service department were able to assist you. Derek is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Adnan Sehovic, General Manager

October 15, 2016

Service on a tire Service was great. Dealership got me the appointment on short notice. Took care of the issue promptly and at a great price. Derek was excellent at com More

by Drubin33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 17, 2016 -

Audi Burlington responded

Thank you for this terrific review! I'm so glad Derek was able to assist you with your service needs. Please feel free to reach out to us with any questions as we are always here to help! Kind Regards, Adnan Sehovic, General Manager

October 14, 2016

Excellent Service My service experience at Burlington Audi is always a pleasant experience. The staff is professional, courteous and helpful and the service is prompt More

by Deanna Vincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 14, 2016 -

Audi Burlington responded

This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. Thank you and we look forward to working with you again in the future! Best, Adnan Sehovic, General Manager

October 14, 2016

Service I will always bring my car here for any service issues. People ask why I drive this far from home and don't just go to a closer dealer, but I always g More

by Marisa32686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 17, 2016 -

Audi Burlington responded

I sincerely appreciate the time it took for you write this great review about our service team! We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Adnan Sehovic, General Manager

October 13, 2016

Very Good Experience Very professional, friendly and efficient, Loner vehicle ready to go and in clean condition. In and out very quickly. Derek Did very good job, ca More

by Tony123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 13, 2016 -

Audi Burlington responded

Thank you, Tony, for taking the time to tell us about your experience. Hearing that Derek took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

October 12, 2016

Quick Service Derek was very helpful in identifying the needs for the vehicle quickly. I was under a time pressure for work and other obligations and I was in and More

by berg10872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 12, 2016 -

Audi Burlington responded

Thank you for taking time to leave this great review. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

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