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Audi Burlington - Service Center

Burlington, MA

4.8
1,332 Reviews

1,332 Reviews of Audi Burlington - Service Center

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October 14, 2016

Excellent Service My service experience at Burlington Audi is always a pleasant experience. The staff is professional, courteous and helpful and the service is prompt More

by Deanna Vincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 14, 2016 -

Audi Burlington responded

This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. Thank you and we look forward to working with you again in the future! Best, Adnan Sehovic, General Manager

October 14, 2016

Service I will always bring my car here for any service issues. People ask why I drive this far from home and don't just go to a closer dealer, but I always g More

by Marisa32686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 17, 2016 -

Audi Burlington responded

I sincerely appreciate the time it took for you write this great review about our service team! We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Adnan Sehovic, General Manager

October 13, 2016

Very Good Experience Very professional, friendly and efficient, Loner vehicle ready to go and in clean condition. In and out very quickly. Derek Did very good job, ca More

by Tony123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 13, 2016 -

Audi Burlington responded

Thank you, Tony, for taking the time to tell us about your experience. Hearing that Derek took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

October 12, 2016

Quick Service Derek was very helpful in identifying the needs for the vehicle quickly. I was under a time pressure for work and other obligations and I was in and More

by berg10872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 12, 2016 -

Audi Burlington responded

Thank you for taking time to leave this great review. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

October 12, 2016

Quick timely and great service Communicated very well with the whole process. Very helpful with getting a loaner when one was not booked originally. thanks Derek Brodeur for your he More

by phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 12, 2016 -

Audi Burlington responded

Thank you, Phil! Derek is such an asset to our team, as he continuously focuses on providing our guests’ with the best customer service. He will be pleased to read your positive feedback. Thank you for your business and if you have any questions please don't hesitate to reach out. Best, Adnan Sehovic, General Manager

October 12, 2016

15k service A7 The service was great, on-time and friendly. In particular the service consultant, Derek Brodeur who kept me informed and went out of his way to make More

by Sf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 12, 2016 -

Audi Burlington responded

We really appreciate your business, as well as, your feedback on working with Derek. He is a valuable member of our team and I'm glad he was able to assist you with your 15K service visit. Thank you and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

October 08, 2016

quick service staff very quick and courteous. Derek was very pleasant and polite. He didn't keep me waiting to process my service request, very attentive. Overal More

by q5,mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 10, 2016 -

Audi Burlington responded

Thank you for sharing your feedback. We're proud of the great service that Patrick provides to our customers and we'll be sure to pass along your kind words. Please let us know if there is anything we can assist you with in the future. Best, Adnan Sehovic, General Manager

October 07, 2016

Amazing I always feel like family when I go to Audi of Burlington! The staff there are so professional and kind! I wouldn't go anywhere else. More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 10, 2016 -

Audi Burlington responded

Thank you for your business and for taking the time to let us know about your experience with Derek! Sincerely, Adnan Sehovic, General Manager

October 07, 2016

Excellent service and attentiveness! I called this dealership from a state away with unexpected car troubles, and Derek went out of his way to make sure my unexpected breakdown went as sm More

by AdamEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 10, 2016 -

Audi Burlington responded

Thank you for the five-star review, Adam! We're so happy to hear that Derek and our service department were able to assist you with your car troubles. Derek is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Adnan Sehovic, General Manager

October 06, 2016

Flawless service Great service!! Scheduling, follow up, great loaner, friendly service. Clean car... overall fantastic experience. I wouldn't or couldn't ask for anyth More

by Davidcarrewyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 10, 2016 -

Audi Burlington responded

Thank you for sharing your experience with us, David! I'm so pleased to hear that Derek was able to assist you. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Adnan Sehovic, General Manager

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