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Audi Burlington - Service Center

Burlington, MA

4.8
1,356 Reviews

1,356 Reviews of Audi Burlington - Service Center

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October 20, 2016

Burlington Audi dealer service is great! I have been going to Audi Burlington for the past 6 or 7 years. I like the overall atmosphere and quality of service at the dealership, and I especia More

by hn_hu
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you! We work hard to treat our customers and their vehicles with the utmost care, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 20, 2016

Excellent experience I had a very good experience with the Service Department of Audi Burlington, visiting for the 1st time this summer. I have a 2009 B8 A4 that had deve More

by fredmarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you, Fred! At Audi Burlington we take great pride in surpassing any and all expectations you might have when servicing your vehicle. I’m so pleased to know that Jim provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 20, 2016

The King Jim is a true professional and the best service advisor I have ever met. He always makes sure my A5 is well taken care of. Time after time Jim offer More

by dano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 20, 2016 -

Audi Burlington responded

Thank you! We take great pride in surpassing any and all expectations you might have with servicing your vehicle. I’m so pleased to know that Jim proudly represented our company values and provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 20, 2016

Worry-Free Service You can Rely on.. Jim has been taking care of my Q7 since I purchased this vehicle in 2011. He is very considered, efficient and very knowledgeable. He has definitely More

by Liping S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service. Employees like Jim make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Adnan Sehovic, General Manager

October 20, 2016

Great service! I have my RS4 serviced at Audi Burlington regularly. Jim in Service does a fantastic job keeping me in the loop every time and always has the car was More

by Matt M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you, Matt! We appreciate your business and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

October 20, 2016

Jeff Buchholz at Audi Burlington I have an older Audi but Jeff makes sure my car is properly cared for. I trust him and I know he is looking out for me. His customer service is great More

by David4277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you, David! We're proud of the great service that Jeff provides to our customers and we'll be sure to pass along your kind words. We appreciate your business! Best, Adnan Sehovic, General Manager

October 20, 2016

Recall Derek was on the top of everything. Professional and welcoming. The waiting area is clean and the coffee is free. They washed even my Q5! More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 20, 2016 -

Audi Burlington responded

Thank you for the five-star review, Steven! We're so happy to hear that Derek and our service department were able to assist you with your Q5. Derek is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Adnan Sehovic, General Manager

October 20, 2016

Jeff Buchholz, Service Advisor at Audi of Burlington I have been bringing my Audi to Audi of Burlington for years now, and have had the pleasure of having Jeff Buchholz as my service advisor for the majo More

by AudiRS38NM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you for sharing your experience! I'm so pleased to read that Jeff was able to assist you with your service needs. Jeff truly is a valuable member of our crew and I am glad to hear he impressed you. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Adnan Sehovic, General Manager

October 20, 2016

High quality customer service I have had a positive experience at Audi Burlington every time I show up for a service appointment. Jeff has been more than helpful and gone above an More

by TraymoreAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you so much for sharing this! We're so glad that you had such an enjoyable experience. We appreciate your comments about Jeff and the five star rating. Thank you again and we look forward to seeing you in the future. Best, Adnan Sehovic, General Manager

October 20, 2016

Jeff Buchholz provides exceptional service I have been working with Jeff and Audi Burlington for several years now. Jeff is always responsive and on top of any issue that arises. It also nice More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 21, 2016 -

Audi Burlington responded

Thank you, Paul! We work hard to deliver a quality service experience that exceeds expectations. Jeff is a true testament to that. Feel free to stop in anytime if you need assistance, we're always happy to help! Kind Regards, Adnan Sehovic, General Manager

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