1,332 Reviews of Audi Burlington - Service Center
Great service! I have my RS4 serviced at Audi Burlington regularly. Jim in Service does a fantastic job keeping me in the loop every time and always has the car was I have my RS4 serviced at Audi Burlington regularly. Jim in Service does a fantastic job keeping me in the loop every time and always has the car washed and ready when I come back to pick it up. I'd highly recommend visiting Audi Burlington! More
Jeff Buchholz at Audi Burlington I have an older Audi but Jeff makes sure my car is properly cared for. I trust him and I know he is looking out for me. His customer service is great I have an older Audi but Jeff makes sure my car is properly cared for. I trust him and I know he is looking out for me. His customer service is great More
Recall Derek was on the top of everything. Professional and welcoming. The waiting area is clean and the coffee is free. They washed even my Q5! Derek was on the top of everything. Professional and welcoming. The waiting area is clean and the coffee is free. They washed even my Q5! More
Jeff Buchholz, Service Advisor at Audi of Burlington I have been bringing my Audi to Audi of Burlington for years now, and have had the pleasure of having Jeff Buchholz as my service advisor for the majo I have been bringing my Audi to Audi of Burlington for years now, and have had the pleasure of having Jeff Buchholz as my service advisor for the majority of that time. Jeff is very responsive to the customer's needs - and that is greatly appreciated. Whether it is the ease of setting up an appointment (they are fast!), working with me to get a loaner (true convenience), or just sticking to his word and being truthful about my car - it is very refreshing. Jeff and his service team are top notch and, overall, I value their expertise and trust that they have the best interest of my automobile and my safety in mind. I strongly recommend Audi of Burlington to others - this is mainly due to my positive interactions with Jeff and my positive experiences with Audi! I look forward to my next Audi - and having a trusted dealer to handle all of my service needs to keep me on the road! More
High quality customer service I have had a positive experience at Audi Burlington every time I show up for a service appointment. Jeff has been more than helpful and gone above an I have had a positive experience at Audi Burlington every time I show up for a service appointment. Jeff has been more than helpful and gone above and beyond to ensure my car was completed in time, and on schedule. More
Jeff Buchholz provides exceptional service I have been working with Jeff and Audi Burlington for several years now. Jeff is always responsive and on top of any issue that arises. It also nice I have been working with Jeff and Audi Burlington for several years now. Jeff is always responsive and on top of any issue that arises. It also nice to have the consistency of working with the same person over a long period of time. More
Keeping the R8 running gR8. I recently brought my car in after receiving a dash warning light. I was immediately warmly greeted by Brendan and Jim, and as if we were long lost f I recently brought my car in after receiving a dash warning light. I was immediately warmly greeted by Brendan and Jim, and as if we were long lost friends, we all shot the bull for a good long time. Nitra kept me informed and updated around the clock, and Jason did a bang up job on what ended up being a replacement fuel pump. And although the part was being delivered from Germany, they were able to get it in several days sooner than expected and me happily back into my car early. All in all, a great service experience with a wonderful team. More
5k service Derek is great and always very helpful. Thanks for scheduling my appointment so quickly. Always a pleasure. I will definitely continue to have my c Derek is great and always very helpful. Thanks for scheduling my appointment so quickly. Always a pleasure. I will definitely continue to have my car serviced at Audi Burlington. More
Great Service Experience Scheduling the service was easy. I was quickly provided with a new, clean loaner car when I arrived, and my car was ready for pickup sooner than I ex Scheduling the service was easy. I was quickly provided with a new, clean loaner car when I arrived, and my car was ready for pickup sooner than I expected. Derek provided a clear description of what work was performed as part of the scheduled maintenance. More
Direct, quick, dropped the car off and another was ready Detailed explanation, the issue was caught in the Spring, but didn't need to be addressed at the time. Report was thorough, and a replacement was rea Detailed explanation, the issue was caught in the Spring, but didn't need to be addressed at the time. Report was thorough, and a replacement was ready and waiting. The service crew also stayed late on a Friday to get it done, I was looking at a Monday pick up, but it was done by Saturday morning. More