Back

Audi Burlington - Service Center

Burlington, MA

4.8
1,313 Reviews

1,313 Reviews of Audi Burlington - Service Center

Sort by
June 21, 2024

I’m extremely satisfied with the service provided by Kelly, also the diagnostic for my car was very quick. More

by Smith Bispo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Audi Burlington responded

Smith, we're delighted to hear that Kelly and the team at Audi Burlington provided you with quick and satisfying service. Thanks for sharing your experience!

June 19, 2024

Anthony was great to work with ,service is marked with efficiency and punctuality highly recommend . More

by Crugnale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Audi Burlington responded

Thank you for the excellent review! We're so glad you enjoyed working with Anthony and we hope to see you again next time here at Audi Burlington!

June 15, 2024

I truly appreciate the great service, friendly and knowledgeable staff that make you feel special and valued. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Audi Burlington responded

Thank you for the fantastic feedback, Jay! We're honored to have you as an Audi Burlington customer and look forward to your next visit!

June 10, 2024

Always punctual, professional and polite. Derek is my “go to” guy! Whole team is great More

by Karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Audi Burlington responded

This is great to hear! Thank you for choosing us as your go-to automotive resource! - Audi Burlington

June 07, 2024

I have been getting my card serviced here for many years. They have an effect process, pleasant people, and do good work. More

by William.Paine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Audi Burlington responded

William, thank you for your loyalty and kind words about the team at Audi Burlington! We're glad to hear you've had consistently positive experiences with our service.

June 05, 2024

I like everything there is about this dealership. They are very friendly and efficient. Their communication is excellent. And they deliver on what they say they will. All good. More

by Eweisman6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Audi Burlington responded

We're delighted to hear that you had such a positive experience with us at Audi Burlington. Thanks for the great feedback!

June 04, 2024

Very clean, nice staff. Took my car in right away and there was no wait for an advisor. More

by pwesolowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Audi Burlington responded

This is great to hear! Thank you so much! - Audi Burlington

May 31, 2024

Jim P the service advisor was terrific! Professional,knowledgeable,and helpful.He spent the time necessary to listen to your concerns! Mike & Luke the valets also did a great job.I highly re More

by Blu1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike,Nikolai ,Luke
Jun 03, 2024 -

Audi Burlington responded

Thank you for the glowing review! We're delighted to hear that Jim, Mike, and Luke provided excellent service at Audi Burlington. Your recommendation means a lot to us!

May 28, 2024

The service met expectations. . The work done in a timely manner. Derek was on top of everything. More

by dxtema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Audi Burlington responded

Hi DX Tema! Thank you for your kind feedback! We're thrilled to hear that our service met your expectations and that the work was completed promptly. Derek will be pleased to know his efforts were appreciated and recognized at Audi Burlington!

May 23, 2024

The service department waited on me right away. I was very pleased with my experience. I would highly recommend this dealership. More

by Camo48854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Audi Burlington responded

Thank you for sharing your positive experience with our service department at Audi Burlington! We're glad to hear everything went smoothly and appreciate the recommendation.

...
11
...