Audi Burlington - Service Center

For the ABSOLUTE best service and assistance with your Audi I have known Jeff Buchholz for more than 12 years as my Audi Service Advisor. In that period of time I have NEVER seen him get flustered or raise his I have known Jeff Buchholz for more than 12 years as my Audi Service Advisor. In that period of time I have NEVER seen him get flustered or raise his voice out of frustration with any client. He is a true pleasure to deal with. A bit of history....we first met when he worked at Brookline Audi and more recently for the last few years at Audi Burlington. Jeff is a consummate professional and knows these cars especially since he has been with the "brand" for so many years. I really think that lineage makes him very experienced and confident as to what he advises. He also understands that people that buy these high-end vehicles expect their car to perform as designed. He knows how to get every Audi I have owned (and there have been many ) to that definitive point where it drives as it should. He never tries to push me into any service or products I don't need, and his first hand knowledge and enthusiasm for the Audi brand is always evident. In short, he is a gem! STRONGLY RECOMMENDED by this highly discriminating and knowledgable client! More

Always friendly and professional. I've been to Audi Burlington many times with multiple vehicles over the past few years, and I have worked with Derek on plenty of those visits. He has I've been to Audi Burlington many times with multiple vehicles over the past few years, and I have worked with Derek on plenty of those visits. He has always been helpful, friendly and professional. As an example, on one visit I needed a new tire but forgot to mention tire replacement was included in my lease agreement. When I realized my oversight more than half way through the visit, I went up to the service counter to ask if it had been accounted for. It hadn't, but he went the extra step late in the game to reprocess the work order. Simply put, he makes sure everything is done right. Thank you, Derek! More

Jeff is the best! I have owned two Audis, starting in 1999. There is just not enough room in this review to say what good hands you are in with Jeff as your service adv I have owned two Audis, starting in 1999. There is just not enough room in this review to say what good hands you are in with Jeff as your service adviser! Whether it is for routine maintenance or that unexpected problem, Jeff handles the situation with efficiency and accuracy. His level of professionalism is superior as he keeps his customers informed about the nature of the issue and the status of the repair. I keep going back to Burlington Audi even though I moved closer to a different dealer. More

Excellent service from Derek. He was professional and very knowledgeable. They took my car right away and had my loaner available immediately. As always the service center did a He was professional and very knowledgeable. They took my car right away and had my loaner available immediately. As always the service center did a great job servicing my car! More

Great Experience Great customer service from Jeff. He was professional, courteous, knowledgeable and helped me get in and out for the service of my car. I highly recom Great customer service from Jeff. He was professional, courteous, knowledgeable and helped me get in and out for the service of my car. I highly recommend for Audi service. More

Great overall quality and communication I've been coming here for the last couple years for annual service and other repairs. Jeff Buchholz, my main contact in service, has been very helpful I've been coming here for the last couple years for annual service and other repairs. Jeff Buchholz, my main contact in service, has been very helpful, prices have been fairly reasonable, and loaners I've gotten have been great. I'll definitely continue to come here as long as I own an Audi an live in the area. More

Jim Parolisi -Putting customers first My oil warning light came on while heading home from work. Although service was closed when I arrived and everyone was heading home, Jim took the time My oil warning light came on while heading home from work. Although service was closed when I arrived and everyone was heading home, Jim took the time to explained what the problem was, then checked and topped off the engine oil level. More

Great experience with Derek, Great experience with Derek Brodeur. Quick and polite service for my recall maintenance service. Left with a nice shiny car !! Will always bring the A Great experience with Derek Brodeur. Quick and polite service for my recall maintenance service. Left with a nice shiny car !! Will always bring the Audi here. More

The two hour drive is worth it! Audi Burlington is the best dealership by far. I live on the Cape and drive to Burlington which is two hours way. The service is the best, the staff Audi Burlington is the best dealership by far. I live on the Cape and drive to Burlington which is two hours way. The service is the best, the staff is courteous and professional. More

Jim is an exceptional service consultant I've repeatedly having very positive experience at Audi Burlington, especially with Jim, who is one of the service consultant. Jim always greet custom I've repeatedly having very positive experience at Audi Burlington, especially with Jim, who is one of the service consultant. Jim always greet customers warmly, and attentive to even small detail. In the past service appointments for the last 4 years, Jim has been always on top of things, reliable, and ensure that my car is in good condition. I never had to worry about my car. Jim is the kind of person who would go above and beyond for his customers. More