Back

Audi Burlington - Service Center

Burlington, MA

4.8
1,356 Reviews

1,356 Reviews of Audi Burlington - Service Center

Sort by
May 21, 2021

I have always had great service here. Always able to get a loaner car while my car is being serviced which is very important to me. Always been told cost upfront. Always receive notification if cost changes More

by Grasso1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Audi Burlington responded

It's always our pleasure to take care of you! Thanks for being an Audi Burlington customer! We'll see you at your next service appointment!

May 21, 2021

1st class sales with full life cycle support. Excellent and professional service. No surprises with service. Very customer oriented. Our family has purchase 8 Audi’s from this dealership More

by Sgpiligian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Audi Burlington responded

We are so honored to have earned your five-star rating! Thank you so much for this glowing review and for being our customer! Be sure to share our thanks with the rest of your family! - Audi Burlington

May 19, 2021

Professional and thorough. The service called they gave me was accurate, the work that they did was excellent, and they let me keep the loaner car overnight while they finished servicing my car. More

by reedpthompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Audi Burlington responded

Reed, we are so happy to hear that our team at Audi Burlington could take great care of you! Thank you for your kind review!

May 18, 2021

I was told my water leak would be days out, only to find out days earlier it was fixed, very happy, I dealt with Jim Audi Burlington, very professional etc More

by Steve Anderson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Steve Anderson responded

Thanks for great service..

May 18, 2021 -

Steve Anderson responded

Thanks for great service

May 18, 2021 -

Audi Burlington responded

It was our pleasure to take care of everything for you, Steve! Thanks for being a Audi Burlington customer!

May 15, 2021

Excellent dealership and service.Jim Parolisi did a Excellent dealership and service. Jim Parolisi did a phenomenal job helping out and taking care of my Q-3. Every aspect of the dealership was profes More

by KM
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Audi Burlington responded

We are so proud to hear that our team at Audi Burlington did a professional, 5-star job for you! Thank you so much for your kind review!

May 14, 2021

Our service was excellent. Derek did a great job setting our appointment and making sure we were happy with our service. It was taken care of quickly and professionally. More

by Jbradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Audi Burlington responded

We're so glad to hear Derek and our team took great care of you! Thanks for choosing Audi Burlington for your service needs, we'll see you next time!

May 14, 2021

Brought my car in for service, and they couldn’t of been nicer or more professional. It was a pleasure working with them. I will definitely bring my car back to them. More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Audi Burlington responded

Thank you for choosing Audi Burlington, we appreciate your positive feedback!

May 14, 2021

Derek was terrific in getting me scheduled, set up in a loaner and kept me informed through the process of getting my car serviced. I was very pleased with the process. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Audi Burlington responded

Peter, we are so happy to hear that you had a great time working with Derek at Audi Burlington! Thank you so much!

May 13, 2021

Excellent and fast experience with their Service Dept. as always. Always detailed communication about work that is done, any items that need to be done in the near future and inspection paperwork to keep yo More

by KDer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Audi Burlington responded

We really appreciate you taking the time to leave Audi Burlington this awesome review, thank you!

May 08, 2021

Burlington Audi always has been excellent with from sales to service. kelly was an excellent service advisor. She advised what was needed for my A6. Burlington Audi has never disappointmented me. More

by Eshwar S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly from Service.
May 11, 2021 -

Audi Burlington responded

We are honored to receive your support, Eshwar. Thank you! - Audi Burlington Team

...
107
...