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Audi Burlington - Service Center

Burlington, MA

4.8
1,313 Reviews

1,313 Reviews of Audi Burlington - Service Center

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August 23, 2024

Derek in service and Brenden in sales are the best. They always take care of me no matter what I may need. More

by ericm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Audi Burlington responded

Hi Eric, thank you for the kind words! We're delighted to hear that Derek and Brenden have consistently provided excellent service at Audi Burlington. We appreciate your support! Safe travels!

August 19, 2024

A pleasant, efficient group from the first to the last. See you in a year More

by Rmmcindoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Audi Burlington responded

Thank you for the awesome review! We look forward to seeing you again! - Audi Burlington

August 16, 2024

Great communication and service very quickly addressed my issue and very easy to work with More

by Bhs2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Audi Burlington responded

Thank you for the wonderful review! We're happy to hear you had a great experience with our team here at Audi Burlington and we hope to see you again in the future!

August 14, 2024

My service writer Derek Brodeur is incredible. Very quick to reply to my inquiries, scheduling a brand new A5S loaner vehicle and always handles technical issues in a highly professional manner. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Audi Burlington responded

Paul, we're delighted to hear that Derek provided you with exceptional service at Audi Burlington. Thanks for sharing your positive experience!

August 13, 2024

Took care of problem immediately and returned vehicle in neat condition. Price was right and competitive with other shops I consulted. More

by Muzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Audi Burlington responded

Thank you for the wonderful feedback about your recent visit here at Audi Burlington! We appreciate your support and hope we have the opportunity to serve you again in the future!

August 13, 2024

In and out in a short time. Technician shot a movie and sent it to me. Very happy More

by @PhilHolberton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Leary
Aug 14, 2024 -

Audi Burlington responded

Thank you for sharing your experience, Phil! Our team appreciates your support and hopes to see you again next time here at Audi Burlington!

August 08, 2024

Check engine light from nowhere (Saturday morning) called Burlington right away. Was able to snag an appointment and loaner within 3 days which was great since it was all so last minute. Everything was taken More

by michaelfmaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Aug 08, 2024 -

Audi Burlington responded

Michael, we're glad to hear that Anthony and Max were able to assist you promptly at Audi Burlington. Thanks for the recommendation!

August 05, 2024

Excellent customer service and an excellent recent experience buying a car there. Spent an hour with me at an oil change appointment trouble shooting car play with me. Went above and beyond. More

by Chris M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Audi Burlington responded

Chris, we're delighted to hear about your positive experience at Audi Burlington! Our team always aims to go above and beyond for our customers. Thanks for sharing!

August 05, 2024

Always a great experience at Audi of Burlington from ease of booking appointment to quality of service. More

by umlauts-grun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Audi Burlington responded

Thank you for sharing your positive experience with Audi Burlington! We're delighted to hear that our service and appointment process met your expectations. Looking forward to serving you again!

July 23, 2024

Service advisor Jim P was clear in explaining what services would be performed, listened to my questions and courteous with his response. Expectation of time was discussed and communication was excel More

by Gary G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Audi Burlington responded

Gary, we're delighted to hear that Jim and the Audi Burlington team provided excellent service and communication. Thanks for sharing your experience!

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