Audi Burlington - Service Center

My 2023 Q8 was in for a factory recall. I was loaned a new Q8. A previous recall with my 2019 Q8 with another dealer got me MUCH smaller Q5. Not very comfortable for super-seniors. This is I was loaned a new Q8. A previous recall with my 2019 Q8 with another dealer got me MUCH smaller Q5. Not very comfortable for super-seniors. This is a first class business from top to bottom. More

Average- very expensive oil change. You only get a discount if you ask. Why not give to all since the special is listed on website? You only get a discount if you ask. Why not give to all since the special is listed on website? More

Great service team. Excellent communication. Thorough reporting on condition of my car. Strong recommendation for servicing your Audi. Excellent communication. Thorough reporting on condition of my car. Strong recommendation for servicing your Audi. More

Best customer service! Service department staff great specially Tony Ferreira very nice excellent experience he explained to me about everything concerning my car was havin Service department staff great specially Tony Ferreira very nice excellent experience he explained to me about everything concerning my car was having issues Tony gave me loaner car Q5 I loved driving it in couple years I will upgrade my Q3 to Q5 all because of Tony it was like test driving it I loved it .. Tony and the rest of the staff took care of my car like their own when I picked it up my car was shining clean. I will recommend Tony to my friends and my son who bought Porche from same dealer . Thank you to Tony and all the staff members.. Lena Terzian, 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ all the way !! More

The service was great; I always appreciate being able to have a loaner since I have no other way to get home. Every time I have Derrick as my service advisor he is always very helpful, answers my questions have a loaner since I have no other way to get home. Every time I have Derrick as my service advisor he is always very helpful, answers my questions about the service and explains things to me. Thank you. More

The people were very nice and helpful! Got me in and out quickly and kept me up to date Got me in and out quickly and kept me up to date More

Jim was wonderful he listened and helped me with my problem. I’ve had major problems with Audi of Peabody and I will no longer be going back. Thanks to Jim Burlington Audi is my new service dealershi problem. I’ve had major problems with Audi of Peabody and I will no longer be going back. Thanks to Jim Burlington Audi is my new service dealership. More

Outstanding service from Jim and his Service team at Audi Burlington! Jim made sure our car maintenance was performed to highest quality and on time. It’s a pleasure to have Jim and Audi keeping our car safe Burlington! Jim made sure our car maintenance was performed to highest quality and on time. It’s a pleasure to have Jim and Audi keeping our car safe and reliable. More

Derek was great. Kept me updated with real time text messages. Had a delay with a part but put me in a renal and car was all set a few days after. Kept me updated with real time text messages. Had a delay with a part but put me in a renal and car was all set a few days after. More

Very professional and courteous as always. Excellent communication from Jim. Loaner vehicle a great benefit. Excellent communication from Jim. Loaner vehicle a great benefit. More